New American Funding Reviews
Review by Lisa Davis Schul for Conner Routen
Completed transaction on June 14, 2024
There were quite a few times that emails to Conner and voicemails left for him were never responded to. We had an especially difficult time with the processor on this file (Claudia Van Herwaarden) who was also very non-communicative with us and we viewed emails between she and another processor about how difficult this clients situation was etc. Conner was super pleasant and informative when we were in contact but I was not able to get him to call back or respond some of the time when things were getting close to the closing date and we received a RED FLAG ALERT email from Claudia warning of a possible delay in closing. I would love to speak to someone personally about this case since I also tried reaching out to the referring individual and never got a response. Thanks so much!
Review by Sabrina Mavis Gonsalves for New Drexler
Completed transaction on June 13, 2024
Lack of communication once closing date started to approach.
Review by Amy Gaston for Paulette Williams
Completed transaction on June 13, 2024
I don’t think Paulette was to blame but there were a lot of delays and bad communication the last few days before closing. Including sitting at closing for 2 hours because the funding person was “on her lunch break”. Buyer was extremely stressed. Paulette was sweet and responsive, but overall experience needs improving.
Review by Matt Baker for Stacey Funding
Completed transaction on June 9, 2024
Stacey was very knowledgeable, showed tremendous patience with a challenging buyer temperament, and got it done on time! Thank you Stacey!
Review by Jasmine Malyia Nicol McLaughlin for New Mouriz
Completed transaction on June 6, 2024
It’s was ok
Review by Heather Bryant for Brandon Taylor
Completed transaction on June 5, 2024
My questions were answered right away or within a few hours
Review by Sheila Frey for New Westbrook
Completed transaction on June 4, 2024
It took longer than I thought it should’ve With the amount I put down and my credit ratings I thought it would be faster It would have been nice to get a list of everything needed upfront and not something new wanted everyday I a glad it is complete and thank you for getting it done
Review by Aimee Baxter for New Kniegge
Completed transaction on June 4, 2024
The online process was easy to navigate and use. I appreciated the advice about assuming loans and the pleasant people to work with. The only thing I would recommend would be to let customers know in advance when a Docusign is coming and what it is about. Sometimes I wasn't sure what it was for. I also received fraudulent Docusign emails that I almost clicked on. I think they must be able to detect when you are signing a bunch and they bad guys throw some in. I appreciate all of your help. Thank you!
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