New American Funding Reviews
Review by Maria G Garcia Martinez for Quintin Funding
Completed transaction on May 9, 2025
Me and my husband communicated with multiple people instead of just communicating with just 1 lender. We were initially told that we would be working with 1 person and it turned out we were reached out by the whole team. I prefer working with 1 person instead of 5!
Review by Felix Parker for New Ferrante
Completed transaction on April 17, 2025
Hire new loan officer!
Review by Kaleib Richey for New Longo
Completed transaction on April 16, 2025
Unexpected delays and misinformation caused this process to be longer and more expensive than anticipated. More expensive in three ways: 1. Out of pocket (from $30 to $300) 2. Higher interest rate (from 5.75 to 6.5) 3. More closing costs rolled into the loan
Review by Clifton Ross for Cindy Advisor
Completed transaction on April 14, 2025
Mrs cindy kolmeier.
Review by Jesus Antonio Mendoza for New Jensen
Completed transaction on April 13, 2025
Improve customer service.
Review by Robert T Starks for Goran Funding
Completed transaction on April 10, 2025
MR. BARAC WAS QUITE HELPFUL! HOWEVER, THE UNDERWRITERS WERE MUCH TOO MUCH MISLEADING IN ITS REQUESTS FOR CREDIT INFORMATION!
Review by Robert K Castle for New Flodin
Completed transaction on April 10, 2025
I found several mistakes during loan process. Closing was delayed because subordination of existing HELOC hadn't been considered. We got our closing papers too late to review and I found our payoff amount was incorrect, based on a month-old loan balance, and so I overpaid at closing. To be fair, some of these issues may have been cause by the title co., and I realize volumes are high with current rates. TJ was responsive to my concerns. But overall not a great experience.
Review by Molly Sweeney for New El-Hasan
Completed transaction on April 10, 2025
Internal communication needs to improve; there were too many peopel invovled at different points with no clear understanding who was doing what and why I was providing documentation to who; I provided documentation to one person only to have several others ask for it again when it had already been provided. The online portal system is not user friendly - there was inconsistency with uploading documentation there vs. emailing it directly - using the portal consistently would elimiante issues. No one went over documentations with us at any point throughout the process, I consistenly was the one reaching out about information - asking for updates on interest rates, next steps, where everything was. With the amount of people invovled it should have been a white glove process and instead it was hardly that. There was no clear understanding of the VA Renovation process - there was days delay of approvals becuase documents sat on the lender side of things and they asked for documents they already had which put us 3 days behind. Resulting in our closing being pushed back. Then the appraiser messing up the appraisal and there being nothing that can be done yet we still had to pay for that - which was absolutely wrong. We should NOT have had to pay for an appraisal that was done incomplete to what was ordered and asked and did not fulfill our financial request. I chose this lender for a specific purpose and that purpose was for a VA Renovation loan which was not fulfilled. It ended up being a conventional VA loan and I would have chosen a differnt lender that I have worked with previously for that had I known the Renovation loan was not going to be fulfiled.
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