New American Funding Reviews
Review by Stephanie Marie for Anonymous Anonymous
Completed transaction on April 5, 2022
NEGATIVE 5 STARS!!!!! I WAS NOT TREATED RESPECTFULLY OR AS A QUALITY CLIENT!!!
Review by Heather Rhein Francis for Anonymous Anonymous
Completed transaction on March 14, 2022
Use caution fellow federal workers. This company will do nothing to assist you when there is a government shut down.
Review by Taylor Wilt for Anonymous Anonymous
Completed transaction on February 28, 2022
Horrible experience with Martin Ortiz. Very pressured sales on a first time RIFI, and last minute canceled the loan!
Review by Kayla Floyd for Anonymous Anonymous
Completed transaction on February 28, 2022
This company incorrectly processed the loan for the buyers of our home for a loan they actually didn’t qualify for and it wasn’t caught until the final underwriting therefore closing was cancelled. The loan officer avoided contact with our realtor until we got the branch manager involved and he’s only need slightly more responsive. They don’t seem to care that they have completely disrupted everything. Absolutely unprofessional in every way and having closing cancelled has added an enormous amount of stress. I would NEVER recommend using them for a loan or dealing with them from a selling standpoint either.
Review by Walter Hernandez for Anonymous Anonymous
Completed transaction on February 28, 2022
Mi Review es en base a la interaccion y atencion recibida por Jose Plascencia. Esperaba mas para una persona "profesional" que se dedica a esto, no lo recomiendo por su informalidad, se le envio documentacion para analisis y nunca confirmo la recepcion, no correspondio llamadas que se le hicieron, no hubo ningun tipo de comunicacion formal ya sea verbal, escrita, electronica o por cualquier otro canal para hacer saber algo acerca del tramite ya sea denegado o aprobado, personas asi solo hacen perder el tiempo.
Review by Ashley Tobiasz-Harris for Anonymous Anonymous
Completed transaction on February 28, 2022
We've used them twice. An error on their part made the first closing be delayed over 3 months. This second time was even more of a hassle. We had to send the same paperwork 10x over, Emily Harris in underwriting is an absolute nightmare. We are definitely done using NAF
Review by Alesia Thomas Ray for Scott Chapman
Completed transaction on September 9, 2021
Very unprofessional and runs your credit without your permission. They started a bogus loan origination with property status TBD and a random number of $65,000. This was AFTER an email stating NOT to run credit. Six months of being strung along and $3500 of unrecoupable funds and no home. Closing was pushed over and over and their communication was extremely poor. The loan officer was so unprofessional she actually sent me an email making fun of the way our HUD consultant spoke! I do not recommend them and I will tell all my friends and family to run far and fast from this lender. They are ridiculously unprofessional. My new lender is so opposite and I see the professionalism that NAF failed to present time and time again. Beware of this company.
Review by Samantha Davis for Tammy White
Completed transaction on September 6, 2021
She could improve by returning the phone calls of potential clients and not ignoring them. By being honest when she says, I am going to call you back and then actually following through and calling you back. Regardless if I want to make a $50,000.00 purchase or a $300,000.00, valuing customers at any level and keeping your word is a part of great customer service and Mrs. White has not provided that although she came highly recommended.
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