New American Funding Reviews
Review by Lorenzo Slayton for Anonymous Anonymous
Completed transaction on July 5, 2017
I gave all documents that was required of me at a speedy pace. The underwriter and title side of this process was very slow.
Review by Taylor Henry for Anonymous Anonymous
Completed transaction on July 4, 2017
I would have liked more clear answers, not being told things will take 1-2 days when they take a week, being told that's all we need then coming back 3 more times for more documents.
Review by Wanda Earle for Anonymous Anonymous
Completed transaction on June 8, 2017
No comment
Review by Jon Johnson for Anonymous Anonymous
Completed transaction on May 22, 2017
We had several breakdowns in communications, misunderstanding from both sides. Jennifer and her team were very personable but we were not able to process the loan accurately, we couldn't title the home in trusts, the final loan statement I got was different than the one the title company had (we had to pay additional at closing). I believe that she listened but did not hear what we were asking.
Review by Jazmin Zamarripa for Anonymous Anonymous
Completed transaction on May 8, 2017
Better communication
Review by Daniel Meyer for Anonymous Anonymous
Completed transaction on April 17, 2017
I like Brad on a personal level, but I felt his customer service was lacking at times. I often had to be the one to reach out and pull information out of him. As a first time home buyer, it's very possible I needed more "hand holding" than most. Still, it would have been nice to have clear explanations throughout the process...more of a road map on what to expect.
Review by Jonathan Scharf for Anonymous Anonymous
Completed transaction on April 10, 2017
The different team members on same page. Not trying to take shortcuts and have me sign something incorrect
Review by Christopher Schaefer for Anonymous Anonymous
Completed transaction on April 6, 2017
Eric seems nice enough but I was repeatedly asked for documents that had been sent already. That is a bit disturbing that stuff is falling through the cracks when you're putting your life savings into a purchase. I was even told that they were waiting on a bank statement at close that never had been requested. Neither a bad nor good experience mor than getting the house which should have been able to do with most any bank.
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