New American Funding Reviews
Review by Jay Mitchell for Delaram Norman
Completed transaction on June 25, 2020
It was a very scary experience, not being given much information from start to finish and the little information we did receive we felt was very misleading. It was a very stressful and scary time that we would definitely not recommend for anyone else to get involved with.
Review by Jacob Krummel for Mike Allen
Completed transaction on June 23, 2020
I did not like how I could not get ahold of Mike and Kelly. I felt that the communication was not good at all. I was misled of how much my down payment and how much my return was going to be. I really did not appreciate that all of the paperwork was finalized right before are closing.
Review by Paul Lindberg for Brady Unger
Completed transaction on June 23, 2020
Not sure it was Brady'd fault but the overall service and responsiveness of New American was horrendous. This was my 5th VA loan experience and all others went smoothly. This was a terrible experience that cost us thousands of dollars and extreme stress. In no way shape or form would I recommend this company to any Vet.
Review by Bib Lo for Sao Vang
Completed transaction on June 22, 2020
There is nothing good to say about Shao. She was not professional at all. The lack of communication made it very difficult for my client to close on her home. I still don’t know what the issue was to this day. I would not recommend her or this lender to anyone.
Review by Andrew Moore for Anonymous Anonymous
Completed transaction on June 22, 2020
Complete disaster from start to finish. Employment verification wasn't done until a month in and they had to scramble to get that done. the closing was changed from the 8th to the 10th to the 12th to the 15th to the 19th to the 22nd back to the 19th. On the day of closing the 19th they finally told us cash to close which was wrong and we had to get refunded from the attorney trust. They didn't send the wire until the last minute so they had to rush to the courthouse just to make it on time befor
Review by Karen Hood for Diana Rodriguez
Completed transaction on June 12, 2020
Someone who was competent doing there job. Worst lending experience ever!!
Review by Gregory Burchett for Wendell Stewart
Completed transaction on June 11, 2020
Both of your people that we dealt with, Wendell Stewart and Jewliane Avila, were unbelievably incompetent. I am stunned at their lack of knowledge of the different home buying processes and the aloof attitudes that they had during the entire process. Their poor work ethic and incompetence resulted in a nightmare buying experience for us and resulted in us owing an additional $600 to the sellers and created an incredible amount of inconvenience and stress for us and the sellers.
Review by Tasia Wright for Katie Cappalo
Completed transaction on June 10, 2020
Katie did not communicate it’s my agent or myself throughout the process. We had to continuously call and email her in which she never answered. She asked for the same documents multiple times which prolonged and pushed my closing three times. She never showed up to the closing with the other half of my documents to sign which caused my settlement to be 4 hours waiting on the documents to be sent over from the bank. She was horrible and I would never recommend her to anyone.
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