New American Funding Reviews
Review by ANTHONY FLECK for New Jimenez
Completed transaction on September 1, 2021
It Seemed liked the people I was dealing with were disorganized and had to ask for items several times.
Review by Scott Horton for New Mallett
Completed transaction on August 31, 2021
While you couldn’t meet a nicer guy ...Certain details mainly Financial we’re not disclosed until two days before closing....For thousands of dollars...That delay not only affected me but the homeowner I’m buying my house from and the guy that he is buying his new home from.... During the shuffle of the loan my child’s mother was left off the deed...while I can fix that... I shouldn’t have to.... As well as you never contacted me to tell me when you had everything done and I could close...
Review by Laura Vazquez for Jonah Felty
Completed transaction on August 22, 2021
More communication with borrowers about status of loan and process seems like we were on our own sometimes.
Review by Regina Bennett for Anonymous Anonymous
Completed transaction on August 19, 2021
Lack of communication, long and drawn out process.Once with my loan processor the not so great experience heightened. Her number would not ring on my phone. She never asked me for an alternate phone number like my work number or maybe her trying to call on a different line. Her communication to me was only by email and If I would call her. I fervently had to check emails in case I had to submit required documents because time was a factor. Im glad its over but not a good memorable experience.
Review by Nancy Velho for Anonymous Anonymous
Completed transaction on August 19, 2021
.
Review by Danielle Ball for Anonymous Anonymous
Completed transaction on August 19, 2021
Initially response was great. Once I decided to refinance and sent my paperwork in, communication became much less and took days to get answers. The whole refinance took a lot longer than the first time I refinanced with new american. The whole thing was very frustrating. I don't know if was George or Mai but there was alot of miss communication. Im only allowed 500 characters otherwise I would write more.
Review by Shane Tussey for Anonymous Anonymous
Completed transaction on August 19, 2021
Juan was very responsive initially to our questions and calls, however, there were multiple errors throughout the loan process we had to catch ourselves and ask to get them fixed which did not always happen promptly. Not only that but our agent herself had sent documents to him as well to addend the seller credits and this was not addressed either, almost delaying our actual closing.
Review by Kai Chance for Anonymous Anonymous
Completed transaction on August 19, 2021
.
Smart Moves Start Here.