New American Funding Reviews
Review by Amos Williams for Kim Arrington
Completed transaction on November 22, 2020
This was my first time buying a home..and the frustration that myself & my wife went through with this staff was ridiculous. The rudeness the disrespect to my wife the professionalism ,the lack of information and communication bad. We was not even able to close on time because of the incompetence. Everyone from the realtor agent to the financing was so disappointing. I would never ever refer this company to anyone buying a home for the first time. Robin my realtor was not what I thought at all.
Review by Jacob Freeman for Anonymous Anonymous
Completed transaction on November 22, 2020
The customer service I recieved from Nestor was truly abysmal. He failed to communicate useful information throughout the process. He set up a meeting with no regard for my work schedule. Finally, he led us to believe we would be closing, when your company had failed to complete paperwork due days beforehand. I continue to be bewildered by the unprofessional way he conducted business with me.
Review by Kiara Wilson for Justin Lee
Completed transaction on November 21, 2020
Better communication. We felt as though we were the ones constantly asking what next steps are and how the process was going. There was very little updating and not all of our questions were answered in the numerous emails.
Review by John Saracino for Tom Sinak
Completed transaction on November 21, 2020
Terrible communication, asking for documents that were already sent, didn’t make the closing date that was promised. Our closing attorney in Florida had never seen such a poorly handled office
Review by Dale Schock for Anonymous Anonymous
Completed transaction on November 17, 2020
Evan was very helpful and patient through out the whole process! It was a pleasure to work with him.
Review by Erin Leverence for Anonymous Anonymous
Completed transaction on November 17, 2020
It doesn’t feel worth my time to express how utterly terrible your services were. I suggest asking the team members who worked on our loan.
Review by Mike Williams for Noel Stiller
Completed transaction on November 17, 2020
Please give Noelhis phone back no communication worst ever !!! I just hope I never have another customer using u guys. I think I would rather hear non compliant septic
Review by Candace Conner for Micheline StFleur
Completed transaction on November 16, 2020
Micheline needs to improve on her communication skills. The rude tone and lack of professionalism is inappropriate. I ended up having to call customer service on Micheline after multiple unpleasant conversations and requested to work with a different loan officer. I hope is that Micheline improves on these key essentials to being successful and keeping a mutually respectful business relationship with her clients.
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