New American Funding Reviews
Review by Monica Flores for New Lombard
Completed transaction on September 9, 2021
Communication, is key I had to call to keep myself updated in the steps regarding loan
Review by Jessica Dow for New Lombard
Completed transaction on September 9, 2021
Diana was great when we spoke on the phone, but I felt like I had to initiate those phone conversations because email communication was not always as quick as I would have liked (within 1-2 business days). The entire refinance process also took 4 months, which was much longer than expected. Since the process was delayed/slower than expected, it would have been nice to have some additional communication on next steps and timeline. Thank you for your help Diana, we did close on a successful refi.
Review by Randall Nilsen for New Lee
Completed transaction on September 9, 2021
I chose to proceed with New American primarily because of Kat - she was absolutely awesome during the early stages. However by the end of the process - even now - two weeks after the close I am so upset with the way she and her colleague Marilyn Greene handled the deal. It could have been Marilyn that dropped the ball and Kat that picked up the pieces but I certainly wouldn't go through it again.
Review by Kevin Fenske for Ted Homeyer
Completed transaction on September 9, 2021
People keeping in contact with you let you know what’s going on instead of waiting weeks before you hear from them and making sure that you get a proper estimate on payments we started out at 30 years wound up going to a 20 year then they charge me more points and upped the fees then it took another couple of weeks and then they charge me more fees and the points and charge me to have a desk appraisal chart done On my property it took over two months to get things done
Review by Aaron Rosen for New Prince
Completed transaction on September 9, 2021
I request a call from a supervisor.
Review by Bethany Ellenburg for New Prince
Completed transaction on September 9, 2021
It was not so much Shane's fault but he did contribute to the headaches and hoops we had to jump through. The process never went smoothly and caused more stress than excitement for our new home. Lots of poor communication.
Review by Landon Lockhart for New Rapp
Completed transaction on September 9, 2021
My request was 11/20 closing date and no money to closing. I closed one week later than Sean’s commitment and had to bring $2,000 to close.
Review by Ramon Perez for New Alberson
Completed transaction on September 9, 2021
appraisal company used by American funding sucks!!! and simply had a sellers to close amount due at the end could not get anybody able to explain where it came from or what it was due for!
Smart Moves Start Here.