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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 406,188 reviews

Customers were not compensated for their New American Funding reviews.

2.7 September 9, 2021

Review by Mary Campion for New Sheedy

Completed transaction on September 9, 2021

There were some avoidable hiccups in the entire process. Things did not go as smoothly as my first loan with NAF; however, Scott did address issues as I brought them up.

2.7 September 9, 2021

Review by Eli Budelman for Delilah Sanchez

Completed transaction on September 9, 2021

There were several times when phone calls went unreturned. Additionally, I was not notified that my rate lock was expiring until the day it was expiring, which forced me to close when not all my questions had been answered.

2.7 September 9, 2021

Review by Terence McCaffrey for Tony Piccione

Completed transaction on September 9, 2021

We had reached out to Tony numerous times but we never received any call backs. We were only notified of additional client needs at the very last minute a couple hours before closing. We had requested the docs a couple/few times prior to closing but never got them. We ended up having to delay the closing a day. In fairness, we had some other unrelated issues that helped delay closing too . When I finally did speak to Tony he as very friendly but the lack of communication was tough. Sorry.

2.7 September 9, 2021

Review by Brittany Lopez for Tony Piccione

Completed transaction on September 9, 2021

The lending process had moved along smoothly until it came down to closing with the Title company. The night before I was set to close I was called by Tony saying there was a hiccup.. too many credits (already negotiated) from the seller and bc I went FHA there was a set amount I had to pay for the down payment and I was over by $1400. I was told that I could close the following day (lose out on $) or wait until docs were redone within 3-4 business days but I'd have to negotiate with seller drop

2.7 September 9, 2021

Review by Angel Rivera for Tony Piccione

Completed transaction on September 9, 2021

Following up calls and feedback could have been a bit better. My OK experience was mainly due to the closing process and the team responsible. All things considered, it could have been a smoother process.

2.7 September 9, 2021

Review by Nicholas Sandar for Tony Piccione

Completed transaction on September 9, 2021

Loan processing took way too long. I received an email saying “about a week”, and then didn’t hear anything for over a month. Then I reached out and pushed to close the process in the last two weeks of the month.

2.7 September 9, 2021

Review by George Reynolds for Tony Piccione

Completed transaction on September 9, 2021

Easy communication with my Loan Officer

2.7 September 9, 2021

Review by Janet Davis for New Lombard

Completed transaction on September 9, 2021

From initial contact to funding the loan time length was 3 months. I thought it took much much longer than it should to process the refinance.

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