New American Funding Reviews
Review by Jennifer Goodspeed for Anonymous Anonymous
Completed transaction on December 10, 2020
Communication was not the best but the biggest issue is that we had a 45 day pending period and we did not close on time. Absolutely ridiculous.
Review by Renita Crawley for Kim Arrington
Completed transaction on December 7, 2020
Communication horrible. All new information was presented on the day of closing. Will never use again unless forced by DR Horton.
Review by Bretton Foulkrod for Anonymous Anonymous
Completed transaction on December 4, 2020
Communication throughout was terrible! I had to do two separate closings and full document signing, both without any notification of date and time from the lender. The only reason I learned I was closing is the title company called and said I couldn't close in my home as I was told, but had to drive over an hour away with a couple hours notice. Then the escrow was wrong because they pulled someone else's property tax records, even though I provided a current tax bill to the lender. TERRIBLE!
Review by Robert Miller for Micheline StFleur
Completed transaction on December 2, 2020
Clear, proper, and timely communication leading up to closing. Not the day of closing asking for last minute exceptions. I am extremely disappointed, dissatisfied, and discussed at the level of service received.
Review by Chad Renfro for Jennifer Bryant
Completed transaction on December 2, 2020
Communication, there was very little of that . The only person I really talk to was Kelly she was a great deal of help Jennifer was not any help in communication and trying to talk to her about almost anything for about two and a half to three months. It was as if nobody new what they was doing. I went threw three different loan's . Deffently a terrible experience!!!
Review by Daniel Velasco for Jeff Molepske
Completed transaction on December 1, 2020
A caring, professional and responsive person would have improved the customer relationship as well as New American Fundings reputation .
Review by Sarah Dusosky for John Klarin
Completed transaction on November 30, 2020
John has completely stopped communicating with us when there is a major problem with the payoff of our old mortgage. I am extremely disappointed with the lack of support throughout the entire process. It is really unacceptable and unprofessional behavior.
Review by Marian Futch for Micheline StFleur
Completed transaction on November 30, 2020
Better more accurate communication.
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