New American Funding Reviews
Review by Karen Balakas for New Myers
Completed transaction on August 18, 2021
Honestly about the need to secure the interest rate instead of waiting till it was higher then telling me I would need to pay $1000. Truly believe this was dishonest and underhanded. Several times I had to specifically ask for responses to emails. One of the team members refused to respond and was frequently rude in her messages. Have previously refinanced without any difficulties
Review by Stephen Wetstein for Eva Felakori
Completed transaction on August 18, 2021
Better communication. I felt that Eva turned everything over to the other people and did not stay on top of the process. When I asked questions she always had to get back to me as she didn't know the answers. This was the second refi in less than 2 years with New American and I thought they should have had better information on me. I was not pleased with the first refi but I thought this should be much easier for them, but I guess I was wrong.
Review by Tim Heatley for New Scalera
Completed transaction on August 18, 2021
I didn’t hear from her much. This was by far the worst lending transaction I have experienced as a realtor. Teach everyone how to handle solar panel transfers. Tell them to take a breath. They were freaking out. Tracy Tran took over, because we couldn’t figure what in earth you all were doing. The title has to be completed prior to the transfer of names. I never really heard from Kaitlyn. We all got confused on our side including closing attorneys who even deal with solar panels.
Review by George Escobedo for Joe Cucchiara
Completed transaction on August 18, 2021
Disappointed with rates, fees , charges that did not measure up with expectations. I felt obligated to follow through with commitment despite doubts. The adds on TV appear so much better.
Review by Cindy Horsley for Anonymous Anonymous
Completed transaction on August 18, 2021
Better communication and contact with me as an agent. More knowledge and explanation of what is needed to make getting to the closing table easier.
Review by Reginald Wallace for Pam Rios
Completed transaction on August 18, 2021
No comment.
Review by Nichole Pitera for Anonymous Anonymous
Completed transaction on August 18, 2021
The refinance took 5 months. At first the communication was great but after a while there would be no communication and a lot of times no response to my emails. It was an incredibly frustrating experience.
Review by Jose Carmona for Kenneth Parker
Completed transaction on August 18, 2021
The beginning of the experience was great. However, I was disappointed by the amount of impressions at the end. Overall, not good but not bad.
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