Skip to main content

New American Funding Reviews

experience.com logo

New American Funding Overall Rating

4.9/5 rating based on 401,220 reviews

Customers were not compensated for their New American Funding reviews.

1.0 August 18, 2021

Review by Courtney Escamilla for Lee Duran

Completed transaction on August 18, 2021

We had a better experience buying our home with Chris than we has refinancing with Lee. It seemed it would be easy since we already had a loan with new american funding but that wasn't the case. There was very little communication until the very end when everything was last minute rush. We also We told last minuet we owed money when in the beginning we were told zero out of pocket expenses. I would never recommend this lender.

1.0 August 18, 2021

Review by Mikaela Smith for David Hohe

Completed transaction on August 18, 2021

I would not refer anyone to NAF. They were so unprofessional and had no sense of time management. They expect you to be able to drop whatever you are doing to get them documents that they need despite them asking extremely last minute. Even while we were signing closing paperwork the title company was still badgering them for forms they still needed.

1.0 August 18, 2021

Review by Lisa D for James McKibban

Completed transaction on August 18, 2021

I feel like I was put on the back burner . I could never get Mr. James McKibban on a call . He told me everything I wanted to hear through his other co workers . My personal information was somehow sold after dealing with him . BEWARE

1.0 August 18, 2021

Review by LaChelle Williams for Camille Spicer

Completed transaction on August 18, 2021

Rating this experience a “1” is generous. I would’ve given it a “0” if I could. Initially Camille gave “campaign promises” to gain our business. Once assured of our business her whole attitude changed. Thinly veiled sarcasm was the order of the day. She acted as if answering our questions was an inconvenience. On one occasion she outright said she didn’t have time to answer our questions. Further she even said that the title company had “pawned us off on her”. More to say but I’ve run out space.

1.0 August 18, 2021

Review by Karlene Wickens for Beau Charbonneau

Completed transaction on August 18, 2021

Faster pace and better communication with client and client related parties.

1.0 August 18, 2021

Review by Ignacio Perez for Eva Felakori

Completed transaction on August 18, 2021

Good morning, This is Ignacio just refinance with this company and I was a horrible experience. If you see my case you can see a lot of mistakes done by loan officers, that later on I had to pay for there mistakes. I'm thinking about reporting them to the Better Business Bureau and to the Department of mortgage.

1.0 August 18, 2021

Review by Jeffrey Elms for Kenol Cadet

Completed transaction on August 18, 2021

Communication - Advise which team members (whom, what they do, and follow up to task completion). Information on options and potential road blocks in loan process. Conformance to expected time line. Need to seriously perform at a professional and hold team accountable for short comings. Also should hold other departments (underwriting) accountable for loan process failures and delays.

1.0 August 18, 2021

Review by Robert Grosse for Denice Herrera

Completed transaction on August 18, 2021

Lack of communication and very hard to get ahold of

Smart Moves Start Here.Smart Moves Start Here.