New American Funding Reviews
Review by Claudia Mejia for Anonymous Anonymous
Completed transaction on August 18, 2021
Matthew was somewhat attentive and communicative. As we completed the refinancing of our home, we started to refinance our second home. The communication was sporadic, until he completely disconnected. After several attempts to reach out to him, via email, text and voice mail, he replied to me know they were having some issues with the loan. Despite the multiple attempts, he never returned any more calls/emails/text. THAT IS DISRESPECTFUL & UNPROFESSIONAL. NEVER BOTHER TO RETURN MESSAGE
Review by Brett Weinstein for Christopher Kim
Completed transaction on August 18, 2021
Not great service, communication. This appears to have been his first deal and he was poorly trained. Though it got to the finish line, my expectations are higher.
Review by Janie Woodside for Kathy Hance
Completed transaction on August 18, 2021
COMMUNICATION!!!! KATHY DOING HER JOB, WHICH SHE IS LOUSY AT!!!!
Review by Shanon Forseter for Matt Allsopp
Completed transaction on August 18, 2021
Poor communication. Never returned calls, didn't use him, took forever
Review by Felix Lacourt for Miguel Mouriz
Completed transaction on August 18, 2021
I wasn't informed that if I sale my investment property before closing that would of delay and make the process a living hell. the team I was assigned working from home was working from home and taking care of their kids. I was asked for information over and over by the same person or different person. I was asked to payoff 2 accounts and told that they would be paid at closing, not that I was going to be giving the checks to send the payments. Overall it was the worst experience.
Review by Jeffrey Hatfield for Max Khovrich
Completed transaction on August 18, 2021
My experience: extremely poor communication and bait-and-switch tactics. I ultimately got what was promised, but only because I was in meticulous of my review of every document and catching every error the very inexperienced loan processor made. I have a lengthy writeup I am sending to Max's manager and posting online.
Review by Shai Brodny for Paula Feltis
Completed transaction on August 18, 2021
We had originally gone with a different lender but we were starting to find out she was changing things without letting us know. We decided to call your company and see what you offered. When we originally spoke to Paula the quote and info she provided us was really good and everything seemed to be what we originally wanted and we decided to switch to your company. As time went on things started to change and the week of closing all the numbers completed changed and.. (sorry no more space left).
Review by Nemesis Gonzalez for Larry Garlutzo
Completed transaction on August 18, 2021
Larry has been very unprofessional. As well as the assistance. Larry had made this buying a home process a living nightmare. I would not recommend this company to anyone if the service is provided to customer like this. This is not acceptable at all. Your associate needs to be reprimanded asap.
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