New American Funding Reviews
Review by James Vigil for Anonymous Anonymous
Completed transaction on August 18, 2021
Would never respond to phone calls in a timely manor. Wanted me change closing date that was already set up. Not as receptive as Bella Folley was who originally started the loan process.
Review by Megan Baker for Anonymous Anonymous
Completed transaction on August 18, 2021
A different lender. Matthew Hansard ran what was supposed to be a conventional loan as a FHA loan and didn’t realize it until it was too late late to switch. And then tried to put the blame elsewhere. This was an unpleasant experience for all parties involved.
Review by Amanda Dastgheib for Damon Szafranski
Completed transaction on August 18, 2021
Maha was the only person who actually helped me.
Review by David Chavez for Larry Garlutzo
Completed transaction on August 18, 2021
Only spoke to him once and he never replied to an email. I come to expect bad service from New American it's part of the customer experience. We did have a good experience with his assistant but disappointed he could never reply or never got involved other then selling. New American differentiator....sell...make money...sell...make money...customer, who is that?
Review by Brandon Lang for Anonymous Anonymous
Completed transaction on August 18, 2021
More experience
Review by Robert Lee for Brenda Robinson
Completed transaction on August 18, 2021
I Paid late closing penalty a total of $6,819.04 for 1023 Quiet Creek Ln, Diamond Bar, CA 91765 (We started loan process by Dec 10.2020. house was originally supposed to close 2/12/21) We will pay from agent's commsions each agents pay for $3,409.52 We don't understand this situation. It’s because the loan was completely delayed. Me and the buyer, seller, and seller agency are very angry about this. It was done late without the responsibility of the loan officer.
Review by Ashly Swanson for David Hohe
Completed transaction on August 18, 2021
This was not a fun experience. We had nothing but errors and hidden fees, and I will keep this experience in mind for any future homes that we may buy.
Review by Zachary Baldwin for Anonymous Anonymous
Completed transaction on August 18, 2021
New American Finance does not honor their locked in rates and used a bait and switch tactic for my refinance. I worked with Josh Kianipey. I finished at 9pm on Friday and went through a recorded lock-in script to lock-in the rate (for 75 days). Done – great. On Monday afternoon I was contacted by Josh and told that he did not process the loan locked in rate was no longer available. I spoke to customer service and was told NAF would not honor the locked in rate. Bait and switch.
Smart Moves Start Here.