New American Funding Reviews
Review by Johnvetta Sutton for Brittany Mclendon
Completed transaction on September 9, 2021
It may have not been her completely. But at times trying to get things to her seem like it was impossible. Maybe it was her processor. Which made it worst in the last week. I understand Brittany was very busy at times. So I understand I wasn't the only one she was helping. Being a 1st time home buyer and using them...not happy. 3/5.
Review by D'Angelo Austin for New Welch
Completed transaction on September 9, 2021
Communication with me and between team members to reduce or eliminate redundancies. Also better coordination- ex. we had to wait at the title lawyer's office for over an hour after closing because Newamerican staff insisted on getting all documents faxed/notarized before releasing funds. The title lawyer said this is not Georgia law- he in fact said it was illegal to hold funds after closing. This is just one example. I closed on four other homes prior to this and this was the worst experience.
Review by Mary Colquitt Carr for Melissa Gibson
Completed transaction on September 9, 2021
BETTER COMMUNICATION FROM THE BEGINNING NOT JUST WHEN IT GETS CLOSER TO CLOSING TIME
Review by CHIP STORK for Melissa Gibson
Completed transaction on September 9, 2021
I was charged $750.00 on my credit card for an appraisal fee. I only authorized $450.00. When I received my disclosure estimates it stated my interest rate wasn't locked, my loan amount and interest rate were incorrect. I asked several times if it was locked and was assured in a email that it was locked. Two weeks later, I found out that it wasn't locked. Closing took 2 hours because the paperwork was incorrect. Signature blocks were on a separate page which could be put with any document.
Review by ALEXANDER BEHLING for Melissa Gibson
Completed transaction on September 9, 2021
Our paperwork still wasn't right at closing! It did get corrected but was hard for all parties!
Review by Michael Akins for Melissa Gibson
Completed transaction on September 9, 2021
I can't talk about Melissa because I was only in contact with primarily Brittany and Brooke (which I have absolutely no complaints about). The day of the closing we had to postpone the signing by 3 hours because we couldn't get a hold of anyone from the company and had not yet received the closing documents. We ended up having to send a representative to meet Melissa to make sure we received the paperwork. I'm not sure whose fault it was but I still have yet to recieve a call or explanation.
Review by Robert Peters for Melissa Gibson
Completed transaction on September 9, 2021
I was told that the appraiser was not affiliated with New American Funding. Once Closing came I had to sign a disclosure stating the appraiser is an affiliate of New American Funding. I felt the appraisal came in very low AKA just enough for the loan to work. If you decide to use this team make sure you get your own appraisal.
Review by Jocelyn Henderson for Melissa Gibson
Completed transaction on September 9, 2021
I felt like I wasn’t as informed and kept up to date as I should on a lot of my loan process. Several small unexpected things during the process, that I learned about last minute. As a first tome homebuyer there were a lot of questions. I did get them closer to the end from my senior loan processor Emily. But I will be better prepared if I decide to purchase another home.
Smart Moves Start Here.