New American Funding Reviews
Review by Shawn Cornett for Lori Wolff
Completed transaction on August 18, 2021
My loan spent an eternity in underwriting for ridiculously petty reasons, I literally am telling everybody I can to not work with any bank that uses new American funding. On top of that I know the bank I used is not planning on using you guys anymore so sounds to me like things are crumbling all around you guys.
Review by William McPartlon for Greg Luz
Completed transaction on August 18, 2021
Very poor communication from Greg, my loan consultant, after my offer was accepted. There were multiple instances where I both emailed and called Greg with questions that I had and he would not respond until several days later or I would have to end up calling the processor or someone else at New American to get the answers needed to keep the process moving forward.
Review by Devine West for LaShonda Wilson
Completed transaction on August 18, 2021
After the experience I endured, unpleasant is an understatement. What would have made this experience enjoyable was actually having someone who was present, supportive and communicative. Communication goes a long way and that was not a priority during this process. What was supposed to get done did not get done, I felt like my contact person for my loan did not care enough to even reach out without me literally having to text, call, email repeatedly. First&last using, would NOT recommend.
Review by Margaret Bach for Gloria Garza
Completed transaction on August 18, 2021
It all came down to the communication between her and whoever needed things. the day before closing at 445pm, we got a threatening email that we were not going to close the next day due to them not being able to get in touch with our employers. you wait until 445pm to tell anyone this? and the next day, another email the spouse did not esign something back 2 weeks ago, and he had to go to a fedex, print it out, sign and fax back. Cost him $10.00 to do that, and interrupted his work. no one
Review by Eddie Graves for Ryan Shultz
Completed transaction on August 18, 2021
Ryan was unable to secure and lock in low qualifying rate and ended with higher rate. Seemed like lack of communication was to hide this fact.
Review by Keith Doce for Damon Szafranski
Completed transaction on August 18, 2021
Very poor communication and numerous errors in the provision of documents
Review by Laurie Carreras Alomar for Miguel Mouriz
Completed transaction on August 18, 2021
Fueron más de tres personas q atendieron nuestro caso. Cada cual solicitaba diferente información. En determinado momento nos trataron de mentirosos. Fue un proceso bien drenante y cada vez q algo pasaba nos culpaban a nosotros. Nos trataron como a niños pequeños. En adición, porque (como a otros les ha pasado( no nos aseguraron el por ciento del interés de cuando se inició el proceso y cuando se fue a hacer el cierre el mismo había subido y ese fue el que nos dieron? Ustedes son solo pro empes
Review by Michael Johnson for Anonymous Anonymous
Completed transaction on August 18, 2021
Didn't get me locked into the rate and costs she offered me. Every time she sent me a quote the rate and costs were not what she offered. She took too long to respond and address my concerns with the quotes and caused me to lose out on 2.7. Now I'm getting a 3.1 and I feel totally cheated.
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