New American Funding Reviews
Review by Indu Jain for Anonymous Anonymous
Completed transaction on August 18, 2021
Lots of surprises in this loan and communications.
Review by David Graham for Moni Amasio
Completed transaction on August 18, 2021
We worked with Moni on our refinance after being with NAF for the last several years. He told us our lender fee would be waived, however during the notary signing, we noticed that the fee was not waived. When we asked about it, he apologized and said he “doesn’t do business this way” and explained that because the appraisal came in lower, they would not withhold the original promise of waiving the fee. Deeply disappointed and we will not recommend NAF to anyone in the future.
Review by Shanna Powers for Erica Hollon
Completed transaction on August 18, 2021
A list of expectations and ECDs upfront. The reasons behind why we were being asked to provide duplicate information multiple times and how each intertwined with the loan. Communication with what our place of employment could expect as my HR had no idea what was required and when. Communication about closing schedules, instead of just scheduling and making us feel like rescheduling would be a problem. Consideration that both my husband and I have demanding jobs with schedules and meetings.
Review by Evan Schlaff for James McKibban
Completed transaction on August 18, 2021
Communication was atrocious. He over promised and under delivered. James has a workload that is too heavy for him or that he doesn’t have the skill level to handle.
Review by Vicky Ferkel for Paige Guenther
Completed transaction on August 18, 2021
Communication would have been nice. We called, text,email and still alot of times no response. I would think communicating with the individuals buying a home and answering questions would be important. On the other hand, when everything was handed over to Jerry. It was awesome! He answered phone calls, emails and text messages. He also took the time to explain things to us and answer all of our questions . Jerry was awesome! Paige not so much!
Review by Sonja Bernal for Tania Murray
Completed transaction on August 18, 2021
From start to finish the process of my refinance was conducted in an unprofessional manner. Internal personnel made decisions upon themselves without discussing my file with me. The signing date continued to be pushed back month after month. Lack of internal communication led to client frustration.
Review by Jose Garcia for Gustavo Loli
Completed transaction on August 18, 2021
he lies and does not communicate changes until the last moment when it is too late
Review by Elizabeth Cornett for Lori Wolff
Completed transaction on August 18, 2021
To be fair regarding my previous review, I've no idea who Lori Wolff is or if she had any connection with the underwriting of my loan. All I know is that New American Funding did the underwriting and it was beyond ridiculous, I would avoid them at all cost.
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