New American Funding Reviews
Review by Kelly Rupp for Anthony Coleman
Completed transaction on September 9, 2021
It was difficult to get straight answers which delayed closing over a week.
Review by Jacqueline Thornton for Lea Quinci
Completed transaction on September 9, 2021
Leah is a very nice person and I think she did the best she knew how, but I believe she needs a lot more experience.
Review by Patti Harrington for Jesse Funding
Completed transaction on September 9, 2021
No talking just text or email. Must read contract and not make up dates. Must read contract! Yes I put twice. Listen to both agent and client! Very unpleasant experience and yes now gun shy!
Review by Steven Baker for Chris Moore
Completed transaction on September 9, 2021
Many calls were not returned when promised. Closing date was promissed and missed several times.
Review by James Crotty for New Lindsey
Completed transaction on September 9, 2021
This was my 5th loan with New American. The first two went very well, and it has gone downhill from there. Since I just closed two other properties in late March, you would have all of my information on file. I got a request from the loan processor, which I responded to within 24 hours. After two weeks I still had not heard back. Terrible communication led to the close being delayed and the RE agent losing money due to the way the PA was structured. You should reimburse him for your errors
Review by Thomas Lynn for New Blome
Completed transaction on September 9, 2021
Alex was great at putting the loan together. Manuel I guess was new and under supervised. His information requests were out of sequence. He asked for documents on the closing day that should have been requested a month earlier. The worst part of the experience was the lack of communication with Alex. For four days I called and emailed requesting an update. during that time I only heard from Alex once.
Review by Katrina Showers for New Blome
Completed transaction on September 9, 2021
I have only had two transactions with you guys, and both were super stressful, last minute scrambling to get documents before closing. It's chaotic and stressful.
Review by Julie Brown for Melvin Williams
Completed transaction on September 9, 2021
I started the process in June of 2019. It seemed to be moving along before August we had the appraisal and all paperwork in that was asked for and then in August it stalled. The seller and I both asked questions but nothing happened for a while. Next, Melvin Williams let me know that he would now be handling the loan.We had to pay for a second appraisal because it took so long and we sent a lot of the same paperwork multiple times. It was frustrating.
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