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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 400,440 reviews

Customers were not compensated for their New American Funding reviews.

0.7 February 19, 2024

Review by Vinaya VR Datla for Indy Johar

Completed transaction on February 19, 2024

I have initially stated that I m a first time buyer and need help understanding but I got none. Total time spent over phone is 30-40 minutes in total. That’s how much attention I got. On my way to signing the closing cost doubled. They/ law firm haven’t even discussed what came back in the property check. I believe you don’t really care since ultimately they auction your loan to someone else and they wash their hands… My recommendation is treat me like a customer; not an loan application.

0.7 February 19, 2024

Review by Mangala Rubini Vaidyanathan for Indy Johar

Completed transaction on February 19, 2024

We have been working with Indy and team for months and days before the closing there was absolutely no response to any of our emails/calls and we couldn’t close on time. There is no call or communication till today about the reasons for the delay and negligence. Extremely dissatisfied!

0.7 February 19, 2024

Review by Anish James for Indy Johar

Completed transaction on February 19, 2024

No communications from the loan officer. None of my phone calls, emails and text messages were returned.Very rude behavior. over promise and under deliver

0.7 February 11, 2024

Review by Edgar A Osorio for New Corea

Completed transaction on February 11, 2024

Better communication and organization

0.7 February 8, 2024

Review by Staci Lynn Durso for John Murray

Completed transaction on February 8, 2024

.

0.7 February 8, 2024

Review by Sarah Elizabeth Long for Tim Shultz

Completed transaction on February 8, 2024

Will not be doing future business

0.7 February 8, 2024

Review by Stephen Mahan for Gil Segal

Completed transaction on February 8, 2024

Communication...Communication...Communication!! It felt like Gil was very reactive. When the process was coming to a close it felt like that was when He was interested in talking to us. It felt like during the process we had to fill out multiple forms for the same info and maybe this wasn't true but there was no communication to let us know otherwise. Gil is a nice guy and He can be very charming but the process was unnerving, frustrating and overwhelming and we felt alone.

0.7 February 8, 2024

Review by Barry A. Torphy for Aaron Lee

Completed transaction on February 8, 2024

Aaron needs to learn communication skills, when issues are of an urgent matter he needs to call the client vs. leaving an email. Especially when something is holding up a closing. And then when he is finally reached over the phone he should not scream at clients. Further, he then should not blame the client for a document that was requested 10 days prior that the client obviously missed, for delaying the closing. This is my 4th and last mortgage with DK

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