New American Funding Reviews
Review by Mary Lee for Daniel Palacios
Completed transaction on November 30, 2021
Daniel was fairly communicative and helpful. Overall, the challenges were with the processor (Blythe) and the fact that Alaska has some unique differences when doing transactions, so it felt as though this company was not fully prepared to serve the Borrower at the highest level. I have two preferred lenders I usually recommend for this very reason.
Review by Jennifer Hutchison for Jessica Parker
Completed transaction on November 25, 2021
Better communication, correct paperwork, and not sending us the checks to pay off bills. You could have wired the payoffs to the companies instead of a check to us to turn around and mail off to companies.
Review by Elisa Ranola for New Gray
Completed transaction on November 22, 2021
Everything was great until closing. Stopped getting any replies from calls or emails with questions once we were within the last few days before closing.
Review by Sivakumar Rajagopalan for Eileen Quezada
Completed transaction on November 17, 2021
I got rates from 2 different lenders and in the initial disclosures there was NO mention of the points. And then during lock it was very ambiguous statement on how the points and the discount was provided. And then the PMI was initially stated to end with 80% of loan amount but when it ended it was 78%. Very dissapointed as the other lender had things black and white and I simply have to say that I lost good amount of money.
Review by Lorna Allgaier for Salvador Ortiz
Completed transaction on November 12, 2021
My client felt like they got good service but I would never get a response when I called or sent an email. But I felt I got great service with Jenna Abel. She responded to my email. And keep us informed what was going on.
Review by Starsky Jimenez for Stephanie Boji
Completed transaction on November 11, 2021
Faster communication.
Review by Maureen Jackson for Casey Carpenter
Completed transaction on November 3, 2021
Casey was pleasant enough to work with but did not pursue the tasks needed to complete the transaction in a timely manner. Because of this, everything was rushed at the last minute. There was no opportunity to review closing statements prior to closing, causing an error that could not be corrected.
Review by Manorom Om for Tarik Zayyid
Completed transaction on November 2, 2021
If everyone involved where on the same page. Unfortunately this has been a problem thought my time with new America funding. No one really know what going on. Need better communication between employees and customers.
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