New American Funding Reviews
Review by Cynthia Bell for Phylisha Martinez
Completed transaction on March 14, 2022
Honesty. Correct answers and responses. More timely information.
Review by Chad Weeks for Mandy Urquilla
Completed transaction on March 12, 2022
Mandy was very kind and seemed to care a lot about helping however, the overall experience was awful. Worst financial transaction I have ever been a part of. Although Mandy was the only bright spot of the deal, I wouldn't ever recommend New American based on my collective experience,
Review by Katherine Bailey for Zachary Chavez
Completed transaction on March 8, 2022
Communication.
Review by Aspen Clark for Tanya Grimaldo
Completed transaction on March 7, 2022
More loan coaching for first time buyers. Get facts straight right if the bat don’t make the client go back and forth.
Review by Dilli Chauhan for Chao Vang
Completed transaction on March 2, 2022
Donot communicate only through text, donot say busy all the time, if you can at least help lowering apr, try to explain customer before. I was frustrated little bit
Review by Laureen Vidmore for Damon Szafranski
Completed transaction on March 2, 2022
My biggest concern was lack of timely response from Damon. I didn't feel that he spent time explaining things enough. Monet Rodriguez, on the other hand, was very good in responding to me and assisting me.
Review by William Reid for Caroline Cloninger
Completed transaction on February 25, 2022
My first Loans officer Matthew was very communicative, pleasant and on the ball with relaying any and every step of the loan process. Samuel on the other hand " the processor" , was horrible at communicating. You could never get him no matter how important the matter was. Always had to go through Matthew. A day or two before closing I was informed that Matthew no longer worked for the company hence Caroline was assigned the case file. She did pretty well for the day or two she had with the case. As it relates to Matthew, it is a true loss of a great loans officer and communication specialist to New American Funding. He always made us feel as though we were of the outmost importance to the company. If he were still there , then I'd make the recommendation to any one to work with him
Review by Courtney Holden for New Steel
Completed transaction on February 25, 2022
Only communication by email.