New American Funding Reviews
Review by Madhavi L Kamma for Indy Johar
Completed transaction on February 19, 2024
No special comments. All was well.
Review by Kenneth Wade Bone for New Marchello
Completed transaction on February 18, 2024
As for all items up front. If there are clarifications, explanations, or other required documentation after the 1st round request, then everything should be asked for at that time. Going into 3 or 4 additional requests, is time consuming and makes me question why didn't you ask for it the 2nd time. So, I look at this as an opportunity to improve processing/processes to become more efficient. BTW, I have intentions of purchasing 2 to 3 more properties this year.
Review by Diane Black Merrill for Kevin Meador
Completed transaction on February 17, 2024
No comments
Review by Mamadou Aliou Diallo for New Drexler
Completed transaction on February 17, 2024
I didn’t see any hidden fees or surprises what it was was what it was at the end
Review by Soumya Abraham for Mark Garvin
Completed transaction on February 16, 2024
It wasn’t a bad experience. Mark was available when needed.
Review by Garrett Matthew Grant for Jake Stanley
Completed transaction on February 9, 2024
It was as straightforward as getting a mortgage can be.
Review by Robert J Botelho for John Murray
Completed transaction on February 8, 2024
I felt the communication should have been more consistent particularly when there were issues and delays or just communicating with the process and expectations. The Christmas holiday and early January there was minimal correspondence, and I felt the application was going to be rejected due to the lack of information. It started great but as it went, I was the one who had to ask the status or if information was received. I would still recommend you but think those things could be improved. I am only saying this because you asked. Mortgages and re-financings are emotional and nail-biting for a client and sometimes they need their hand held thru the process. Regardless, thank you for getting this done for me. You put me in a better position.
Review by Marguerite A Massey for John Murray
Completed transaction on February 8, 2024
The process took a very look time between requests for information. It would have been nice is someone was responsible for emailing client and reassuring them that things were in process. I had to email a couple of times since I didn't know what was happening. One time no one even replied to my email. It was very frustrating. I believe the office is short staffed in all areas of the process which causes delay and lack of communication.
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