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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 400,440 reviews

Customers were not compensated for their New American Funding reviews.

0.7 May 21, 2025

Review by Robert Caro for New Alvarez

Completed transaction on May 21, 2025

Transparency. Clear communication and honesty

0.7 May 12, 2025

Review by Tracey Marie Caraballo for New Farrell

Completed transaction on May 12, 2025

Worst experience

0.7 May 12, 2025

Review by DHRUMIL DESAI for Anila Whitney

Completed transaction on May 12, 2025

All communication was not clear and spoken in a round about way, not just with this refi but with previous loan as well. certain aspects of loan were not the opposite was what I discussed with my consultant . They were only found out during closing documents. Will not go with NAF again due to both these experiences.

0.7 May 8, 2025

Review by Augustin Muhizi for Paul Godbout

Completed transaction on May 8, 2025

As mentioned elsewhere on our discussion board, for any business, timely and adequate upward, down ward, lateral communication amongst team members remains critically important for any potential success and any customer’s satisfaction.

0.7 May 1, 2025

Review by Valerie Lambert for New Garth

Completed transaction on May 1, 2025

unorganized. Didnt reply to emails, didnt return calls, had to close a day later than promised. Will not recommend NAF.

0.7 May 1, 2025

Review by Larry Lambert for New Garth

Completed transaction on May 1, 2025

Where to start.... didnt get to close until a day later, didnt respond to emails, didnt return calls.... unorganized. Would not recommend, actually will tell people to run from NAF.

0.7 April 23, 2025

Review by Manzoor Gondal for Reviews Reviews

Completed transaction on April 23, 2025

Take the time to explain everything to your customers. Don't worry about whether you'll gain or lose confidence; they will appreciate your effort and love you for it.

0.7 April 14, 2025

Review by Rachel Garza for New Nunez

Completed transaction on April 14, 2025

Eric was more and more unresponsive the closer we came to closing. I had to get information from the title company regarding closing because Eric would not respond to me. Additionally, he did not lock in the lowest interest rate and told me we should wait to see if it goes down more…it didn’t go down more so I was stuck with a higher interest rate. I would never recommend anyone work with Eric. It was an upsetting and awful experience. I wish I had worked with someone competent who had good communication skills.

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