Skip to main content

New American Funding Reviews

experience.com logo

New American Funding Overall Rating

4.9/5 rating based on 406,020 reviews

Customers were not compensated for their New American Funding reviews.

2.7 October 10, 2022

Review by Austen Armstrong for New Wasbin

Completed transaction on October 10, 2022

I wouldn’t say it was a bad experience. Better communication maybe. Thanks for your help in getting Mahesh through the process.

2.7 October 9, 2022

Review by Heidi Thomason for New Galicia

Completed transaction on October 9, 2022

My experience was okay, just not the level of communication I am used to with other lenders. No weekly updates and very poor communication regarding appraisal outcome. Other than that , the closing was fine .

2.7 September 27, 2022

Review by Precious Nix for Roberta Skiles

Completed transaction on September 27, 2022

Not enough communication throughout the process.

2.7 September 26, 2022

Review by Angii Hansen for Karla Hampton

Completed transaction on September 26, 2022

I would prefer to remain anonymous. I am VERY grateful she was able to get this transaction over the finish line. It was a very difficult transaction. Her creativity and diligence and sheer force to get this done was very commendable; however, her communication (grammar, spelling, and texting the wrong people information needs a LOT of improvement. She was texting information that should not have been sent to the seller's agent in threads that my seller's agent was also part of. Texts were full of typos and grammatical errors I think because she was using speech-to-text and not checking them before hitting sent (this happened A LOT). She didn't save people she was texting in her phone so she had no idea who she was texting at times. I think if she was able to get a handle on those types of communication - training on Dos and Don'ts and helpful tips, and mastered it, I would totally refer her again. I really do appreciate her and was very grateful, but the communication was embarrassing and was risky.

2.7 September 19, 2022

Review by Joyce Thomas for Moe Hoballah

Completed transaction on September 19, 2022

More communication about the status of the loan. The client told me when he was asked to do something for the lender, but I never heard from the lender. If we are supposed to be a team, I would think I should have been in the loop.

2.7 September 18, 2022

Review by Ralph Godshall for New Seidel

Completed transaction on September 18, 2022

Always had to reach out to get information. even had to call twice to even get quotes and start the process. never received quote until after i received paper to sign. zero communication on status.

2.7 September 12, 2022

Review by Matt Horn for New Hurrelbrink

Completed transaction on September 12, 2022

Finding out 45 minutes before schedule closing time the closing was going to happen is unacceptable

2.7 September 11, 2022

Review by Melanie Darden for Micheline StFleur

Completed transaction on September 11, 2022

I did not really interact with her but my client talked mostly with her assistant. I received communication from Stacey through this transaction

Smart Moves Start Here.Smart Moves Start Here.