New American Funding Reviews
Review by Jermaine Morgan for Jane Schatz
Completed transaction on September 6, 2021
Communication & level of professionalism was some of the worst I’ve ever experienced!
Review by Belkys Roa Zambrano for Jose Plascencia
Completed transaction on September 6, 2021
The works experience ever!!!! I understand that is a long process but if you have lots of experience doing you job at least you will give to your clients a detail list of the documents requesting, no like they did with me every single time they request a document they said this will be the last step and then 2 days later, they will turn around and when you told you are done we the previous you sent they reject because they need some things else on it, I almost lost my house
Review by Henry Stuckey for Jose Plascencia
Completed transaction on September 6, 2021
This is the worst experience I have had!!!!! Jose was not truthful and lied about everything! Would not return phone calls or emails. I had asked him for my copy of pre-approval letter he never sent it. Disclosure was not correct and information pertaining to loan was was disclosed!!!!! Paying off credit cards was not disclosed in pre-approval. 4 different one all number different. Would not make Wife main. Discrimnation!!!!!!!
Review by Vladimir Thomas for Jill McKinney
Completed transaction on September 6, 2021
I will never do business with Jill again, my wife and lost over 2 thousand dollars and PTO time over Jill communicating properly with us. She knew that we would not be able to close on the 7th yet she lead us to believe otherwise. I will never ever do business with Jill again.
Review by Alicia Swann for Jill McKinney
Completed transaction on September 6, 2021
As an agent, I rely on the lender to assist my Buyer in making that portion of the transaction smooth. Unfortunately, that didn't happen with Jill as the lender. In addition to emails and texts that were sometimes inappropriate and unprofessional in nature, my client was stressed throughout the entire process. That could have been easily rectified if Jill had been upfront about what would take place and when, as well as given my Buyer accurate closing cost projections.
Review by Takeda Bailey for Jill McKinney
Completed transaction on September 6, 2021
Jill lacks accountability. She made unprofessional and condescending remarks to me. I felt as if my time was not valuable to her. She was dishonest about the work she performed on my behalf. I practically begged for disclosures. The cash to close fluctuated from 3-17K with each inaccurate new disclosure. She was extremely dismissive about my concerns. Her communication was less than stellar. This should have been a great experience for myself and my family and it was absolutely traumatic.
Review by Alexa Sykes for Jill McKinney
Completed transaction on September 6, 2021
I did not feel like I was a priority at all. I found everything out last minute. My closing was delayed, and it could have been avoided if I was given the correct information previous to the night before closing. Giving a list of things when you start the process that you should and shouldn’t do during the home buying process would have helped make the process easier.
Review by Kaylee Shelley for Lindsey McDonald
Completed transaction on September 6, 2021
Very disappointed with our experience.. Had set up several calls she never called any of the times we set up. Because of this we decided to work with someone else because of that and asked her to send us important info that she has and now we cant get a response from her. This is definitely not how the experience of buying your first home should be.
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