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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 406,188 reviews

Customers were not compensated for their New American Funding reviews.

2.8 February 8, 2024

Review by Shabsai Shuchatowitz for New Knopf

Completed transaction on February 8, 2024

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2.8 February 8, 2024

Review by Andrew John Hart for New Knopf

Completed transaction on February 8, 2024

Too many email threads, being a first time home buyer I just felt lost and I ended up talking to three different people and it was difficult to keep it all together. Everytime I called someone it was friendly enough but after the hello I felt like I was being shooed off the call. I would ask straight forward questions and most of the time I would get a decent answer but sometimes my questions were just ignored I would get urgent document requests at 11pm... That stuff keeps me up at night.

2.8 February 8, 2024

Review by Chelsea S. Dishman for Matthew Ewald

Completed transaction on February 8, 2024

You guys can’t get my name right. It must have been wrong on 40 documents I signed for the loan. Sometimes it was my maiden name, sometimes it was a name you just got completely wrong. And this satisfaction survey? It was addressed to Chelsea S. I am Chelsea D. I am really really frustrated that you can’t get this right.

2.8 February 8, 2024

Review by Ann Brody for Linda Schimoler

Completed transaction on February 8, 2024

The process took far longer than I expected and I had to make frequent inquiries about the delays. The paperwork was about as bad as I expected, but on top of it all, the underwriters wanted me to create a larger revenue stream by making withdrawal s from my 401K that were unnecessary since my income is more than sufficient for my needs. I had to get my financial advisors involved at several points to negotiate terms. The closing was similarly confusing about who was to provide the info.

2.8 February 8, 2024

Review by Rajeshwar Pilly for Lina Sampat

Completed transaction on February 8, 2024

Can be better in communication.

2.8 February 6, 2024

Review by Jean P Sirois for Mark Chaffee

Completed transaction on February 6, 2024

Very little communication. Understand it’s an unusual time but extra communication is needed. Process through attorney to close and for payoff is slow as the payoff got to them immediately but has still not reached the bank 3 days later. Whole process could use more communication and speed especially during coronavirus. And this was a simple refinance pushed by the broker.

2.8 January 29, 2024

Review by Michael J. Leslie Jr. for David Winslett

Completed transaction on January 29, 2024

IF I WOULD OF GOT MY MONEY WHEN I WAS TOLD I WAS TO RECIVE IT...STILL HAVENT GOTTEN MY FUNDS LIKE I WAS SUPPOSED TOO

2.8 September 26, 2023

Review by Wayne Bogar for New Kittredge

Completed transaction on September 26, 2023

Way to much computer work for me to do. When I paying people I do not feel I Should have to do so much work

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