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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 400,440 reviews

Customers were not compensated for their New American Funding reviews.

0.7 October 17, 2025

Review by David G Blackburn for Ben Starr

Completed transaction on October 17, 2025

I wish our original loan agent Andrew Darwin would have gotten this commission instead. We chose NAF over two other lenders because of Andrew. Ben swooped in to claim this and only spoke to me once on the phone. He sent a very unprofessional email out that he tried to retract where he wanted this loan to get the commission but needed time to get his Arkansas license reinstated a couple days before closing.

0.7 October 17, 2025

Review by JOHN MURPHY for Matt Primrose

Completed transaction on October 17, 2025

Did not receive the agreed upon rate and had to reject the closing disclosure several times due to discrepancies and a couple thousand dollars worth of additional costs being tacked on without my consent or previous knowledge. Our transaction with NFM was an extremely stressful and frustrating experience and I definitely would not be able to recommend.

0.7 October 17, 2025

Review by Debbie McIver for Jullian Moss

Completed transaction on October 17, 2025

Communication!!! While Julian's demeanor was very pleasant and professional, follow up lacked. I'm not sure where the ball was dropped but as the seller's agent, the lender or his team should be communicating with me regardless where the ball was dropped. I had to call multiple times and then had to call when the first closing date was missed and then the second was missed and still did not get a clear understanding of exactly what caused the delay. If the buyer isn't turning in the necessary documents, it is the lender's job to communicate that to both real estate agents. If the paralegal is not getting the figures back or the requested information or titlework, the real estate agents need to know and the lender needs to make a phone call to the paralegal and then the real estate agents. This could have closed on time if everyone communicated efficiently and effectively.

0.7 October 15, 2025

Review by Anthony Roman for Doris Smith

Completed transaction on October 15, 2025

Communication and professionalism

0.7 October 15, 2025

Review by Deanna Dawson for New Davis

Completed transaction on October 15, 2025

Fire Mike Davis. As I told him, he is in sales. My experience was so poor, I will not work w/ him again. I will advise my seller to move on to another buyer if the buyer is working w/ him.

0.7 October 8, 2025

Review by LINDA MURPHY for LEE BOOKFOR

Completed transaction on October 8, 2025

More communication and not been lied too and have someone actually listen to what a wanted he was just out to get a loan approved told me things that he couldn't do

0.7 September 30, 2025

Review by Raul Mazariego Jr for New Manoukian

Completed transaction on September 30, 2025

A loan rep who looks after their client over personal gain

0.7 September 27, 2025

Review by Joshua Wolf for New Stiller

Completed transaction on September 27, 2025

Better comunication and understanding of the program. Lots of hidden fees that should have been explained. Made no attempt to come to closing and meet us. Only reason we went with Noel was his past work with our realtor with this program and we feel he was no help in this process.

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