New American Funding Reviews
Review by Hanna Rasche for New Polin
Completed transaction on April 12, 2024
The experience could have been better with improved communication across DK, legal, and the title company. Also, it was not properly communicated that funds would not be disbursed on the closing date.
Review by Danica Pupa for New Basiliere
Completed transaction on April 9, 2024
Communication should have been much more frequent and much clearer. lack of clarity and information created a lot of unnecessary stress and confusion.
Review by Nathan Langston for New Lopez
Completed transaction on March 21, 2024
There were just issues with what was told to me in the begining ended up being way more complicated to get loan through But I am happy that we were able to finally get it done for sure and Thank You to Sammy and Jennifer Yang for all of the work
Review by Siva Sathyanaray Mur Uppu Divakara for Indy Johar
Completed transaction on February 19, 2024
Responsiveness
Review by Ranjit Kalidasan for Indy Johar
Completed transaction on February 19, 2024
The loan coordinator asked to change the mortgage info in condo insurance before the loan was processed. When I resisted I got an unpleasant experience in dealing with the coordinator. LAter during the closing, the attorney said I did the right thing legally. Hope you can improve on this and dont put undue pressure to applicants to do anything illegal.
Review by Kaley Dee for Indy Johar
Completed transaction on February 19, 2024
we understand it was circumstances maybe out of your control & more to do with the underwriter or COVID but it took almost 4-5mnths (??) to close?? we had to resend documents each month, gets letters from the bank, there were so many delays. and when we finally did close the paperwork got screwed up & we had to do it over. it was a lot of time and paperwork that we felt could have gone smoother
Review by Ravisankar Chunduru for Indy Johar
Completed transaction on February 19, 2024
The rate of interest was excellent and that could satisfy some customers - but communication and is a important factor . May be the team is understaffed or busy with lot of applications - could be various reasons but the communication was not good enough. It was never prompt and there were never timely follow ups.It was an unpleasant experience waiting or not sure what to expect or when to hear them back .I understand they have a good team . A little bit of follow up will help a lot .
Review by Kristal R McKenzie-Peterson for Marcus Acosta
Completed transaction on February 18, 2024
Letting us know what the steps are and what to expect. The first Phone call was amazing and then it was automated emails. We didn't even know that we would end up with checks we had to send out or what to expect next after closing.
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