New American Funding Reviews

Very unprofessional with comments in email communications, multiple request for same documenation resulting in reschedule of our closing three times. Also, we have yet to receive keys to the property (closed 3 days ago) as result of your actions. I realize there may be no violation for being unprofessional, incompetent, etc., but I will be reporting this to all related regulatory agencies to make others are aware.

Dave ramsey might recommend Churchill but I would.never. I sent the request for info. I was contacted by Mr Green with some standard questions. I sent complete info back the next day. Then 6 weeks later I get a text from someone else asking if I would like a follow up. I told them sure I would have liked it 6 weeks ago when I applied. Only then did Mr Green send me the numbers. Churchill was the worst deal of the 4 I shopped. Much more expensive and the rates weren't good. Stay away

My experience was horrible and I wouldn't recommend Jeffrey to anyone. As a Dave Ramsey member and client of a Dave Ramsey financial coach, I was given the name Churchill mortgage to refinance my home. From the start, Jeffrey was unfriendly and never seemed to have my best interests in mind. I didn't refinance because I was never told closing costs could be included in the loan. When I called back to ask if it was possible I was met with a snarky response & total rudeness that I was bothering hi

Zero communication. Had to bird-dog him and the other CHM people he punted me to. Closing was a total clown show. Took four days of my repeated engagement to get Closing Disclosure numbers correct. Never received a complete, accurate closing pkg until two days after the scheduled closing when the notary arrived (for the second attempt) at 9pm. Failed to meet lender compliance reqts. "Unprofessional" doesn't begin to capture. I persevered solely for the interest rate. Horrible.

allowing us to switch loan consultants when we asked to.

can tell you what made it better. It was Courtney following up on everything that she said she was gonna follow up on if it was not for her I would have lost my place.. and as for Courtney, I think she needs she does is not as for Courtney she was great. She had down on every way that she could and I really appreciate her as for Kenzie Kenzie did absolutely nothing and everything she did she did it wrong and Courtney had to go back and redo it.

Competent mortgage staff. If I could reverse this process that still has not been satsfied i would pull my loan. I even copied customer service on an email to the loan officer with my concerns and still no response. The mission states they cater to those with brown skin (which seems discriminator). I guess those that are Italian American don't fit their demographic to provide service to. If the owner would like to call me I am happy to speak to either owner there is an outstanding balance owed to me.

Allowing us to switch loan officers when we asked to