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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 406,188 reviews

Customers were not compensated for their New American Funding reviews.

2.8 December 31, 2025

Review by Kevin Coutch for Nicholas Cudmore

Completed transaction on December 31, 2025

Whe wanted to get the money out of our house to fix it up and everything looked good until the day whe were supposed to sign and all of a sudden it changed

2.8 December 30, 2025

Review by John Doolan for James Moran

Completed transaction on December 30, 2025

The initial contact was great. However, I felt based on what I was requesting, I seemed to be submitting a lot of paperwork that wasn't needed. In my situation, I was upfront about who/what I wanted, but I kept needing to explain myself. I feel like I was just another account and the "can was kicked down the road". I understand that I'm just another prospective account, but at the same time, I felt like the "buck was passed" and it was only contacted when another form needed to be approved. James was responsive, even when his wife was delivering their child, so kudos to him for that. Overall, other than the excessive fees, I'm not dissatisfied, but I won't be using NAF again.

2.8 December 30, 2025

Review by Mary Woody for Lori Williams

Completed transaction on December 30, 2025

Before you send people out to get any kind of paperwork. Make sure you are explaining what it is before you send it

2.8 December 30, 2025

Review by Trevor Atwell for Lori Williams

Completed transaction on December 30, 2025

Lori was very friendly , some things just weren’t as smooth as they probably could have been.

2.8 December 29, 2025

Review by Deirdre Toole for Cayla Torres

Completed transaction on December 29, 2025

There were changes made that I was informed would not affect the outcome of the loan proces.

2.8 December 22, 2025

Review by Amalia Morgado for Robert Almonte

Completed transaction on December 22, 2025

To many things left to last minute.

2.8 December 19, 2025

Review by Angelina Alvarado for Michelle Ho

Completed transaction on December 19, 2025

There was just alot of missing information given the amount time there was and or easier processes that could have been told sooner to have this go more smoothly.

2.8 December 17, 2025

Review by Ladd Lange for Bien Nguyen

Completed transaction on December 17, 2025

Bien Nguyen was hard to contact. He very rarely answered the phone. I guess he was too busy. Margie Bautista ignored or just didn't answer some of my questions. She told me to do things mostly with no explanation. The biggest problem was that I should have waited and used a local lender. I had to do almost everything over the phone. This was absolutely the worst experience I've ever had with a lender. You wanted old documents that no lender has ever asked for. Documents that I have not had for many years. This was an extremely stressful experience that I would not wish on anyone.

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