New American Funding Reviews
Review by Brandon Bowes for Anonymous Anonymous
Completed transaction on July 17, 2020
Responses to clients questions in a timely matter. Following up on scheduled appointments and appraisals to ensure things are on track. Being available for questions or concerns. Owning up to mistakes and apologizing. All of the things you’d expect from a lending company as a first time homeowner.
Review by Paula Stueve for New Cusick
Completed transaction on July 5, 2020
Where were the details of the numbers to close? How much should the Buyer bring to closing? Loan officer informed me he wasn't responsible for getting them to me--someone was. I did not hear from Mr. or Ms. Someone Else. Terrible experience. If this loan officer is not the one doing the work, why wasn't I in touch with the one who was? The title company contributed its own share of non-communication. Terrible.
Review by Troy Hammer for New Jensen
Completed transaction on July 5, 2020
Very poor communication, he was very unorganized,and it took almost 3 months to get it done. In the end we were happy with the interest rate and our overall mortgage.
Review by Dane Mosman for Tonya Funding
Completed transaction on July 3, 2020
Final cost per month and closing cash had stayed the same for a month through many different forms. Then less than 24 hrs before closing both cash to close and the monthly payments went up considerably. We tried calling, emailing and texting and got no explanation as to why. She didn't contact us and never explained why it changed or why these changes happened right before closing when she had been working on it for a month. Unsatisfied, would not reccomend.
Review by Frank Farinella for Omar Rivera
Completed transaction on July 2, 2020
There was poor communication and lack of explanation on numerous items. I had to deal with multiple personnel, at least 5. There is no need to have that many people involved from just one organization. Then, I started to receive attitude from one of the staff members. I would not recommend your company.
Review by Jay Mitchell for New Norman
Completed transaction on June 25, 2020
It was a very scary experience, not being given much information from start to finish and the little information we did receive we felt was very misleading. It was a very stressful and scary time that we would definitely not recommend for anyone else to get involved with.
Review by Jacob Krummel for Mike Allen
Completed transaction on June 23, 2020
I did not like how I could not get ahold of Mike and Kelly. I felt that the communication was not good at all. I was misled of how much my down payment and how much my return was going to be. I really did not appreciate that all of the paperwork was finalized right before are closing.
Review by Bib Lo for Sao Vang
Completed transaction on June 22, 2020
There is nothing good to say about Shao. She was not professional at all. The lack of communication made it very difficult for my client to close on her home. I still don’t know what the issue was to this day. I would not recommend her or this lender to anyone.
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