New American Funding Reviews
Review by Craig Wielansky for Anonymous Anonymous
Completed transaction on September 15, 2020
ryan is great to work with and the rate was tremendous which should be mostly what you worry about. The process though was frustrating and never ending. While Ryan was great through it the underwriters weren't and materials were requested all the way through closing. Closing was delayed as a result. All is done but even a week later i am still upset about the process and how i was treated.
Review by Teresa Langford for Sheldon Hecht
Completed transaction on September 15, 2020
Disappointed in not having discussed having an escrow account for taxes and insurance and also confusion on the appraisal as well as not liking having to come up with cash to close.
Review by Luc Chartrand for Anonymous Anonymous
Completed transaction on September 15, 2020
Your underwriters and escrow divisions are the worst I've ever seen. This loan was as close to a slam dunk as humanly possible. Lori was the only glimmer of lite your company has.
Review by Aurora Sanchez for Anonymous Anonymous
Completed transaction on September 15, 2020
Better explanation and information ahead of time would have made the transaction more pleasant. Information and documents needed were requested at most times rushed and needed to be sent back immediately.
Review by Paolo Canciani for Anonymous Anonymous
Completed transaction on September 15, 2020
During such a stressful moment as a purchase of a new house the info provided were not always clear
Review by Juan Ibarra for Ryan Tappen
Completed transaction on September 8, 2020
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Review by Lucas Chitwood for Anonymous Anonymous
Completed transaction on September 8, 2020
I don’t like being told one amount and then not getting that at the end. I signed the docs before o caught it. Making it my fault.
Review by Misty Youngbear for Katy Andrews
Completed transaction on September 4, 2020
There was some miscommunication of whether some emails with documentation were received or not. I was under the impression they went through and it turned out they weren't. It would have been helpful to know that right away and not receive snarky texts later. I also sent information to another underwriter and was asked why I was sending that information. It was uncomfortable. I feel this miscommunication lengthened the escrow.
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