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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 400,655 reviews

Customers were not compensated for their New American Funding reviews.

1.0 August 18, 2021

Review by Abigail Hillmer for New Brewer

Completed transaction on August 18, 2021

I would not recommend Jimmy or New American Funding. Jimmy had extremely poor communication skills, returning calls and saying “I’m driving right now so I can’t see what you’re talking about.” At several points during the process there were several mistakes that were not caught or fixed. We, as first time home buyer’s, were having to catch mistakes. Nothing was explained to us felt that our questions and concerns were brushed off. Closing paperwork was disorganized and had mistakes as well.

1.0 August 18, 2021

Review by Delviz Santos Suarez for New Mouriz

Completed transaction on August 18, 2021

Mi experiencia tratando con los señores Miguel Mouriz y Pedro Ortiz no ha sido la mejor. Teniendo en cuenta que no son la mejor representación para la empresa. Ellos me han ocultado costos, mentido y han querido cambiar el negocio justo el dia de cierre. Entiendo que esta no es la mejor manera de hacer negocios. A lo proximos clientes les digo que busquen otras alternativas, es lamentable que estas persomas tomen ventaja de otras personas.

1.0 August 18, 2021

Review by Claudia Mejia for Anonymous Anonymous

Completed transaction on August 18, 2021

Matthew was somewhat attentive and communicative. As we completed the refinancing of our home, we started to refinance our second home. The communication was sporadic, until he completely disconnected. After several attempts to reach out to him, via email, text and voice mail, he replied to me know they were having some issues with the loan. Despite the multiple attempts, he never returned any more calls/emails/text. THAT IS DISRESPECTFUL & UNPROFESSIONAL. NEVER BOTHER TO RETURN MESSAGE

1.0 August 18, 2021

Review by Janie Woodside for Kathy Hance

Completed transaction on August 18, 2021

COMMUNICATION!!!! KATHY DOING HER JOB, WHICH SHE IS LOUSY AT!!!!

1.0 August 18, 2021

Review by Shanon Forseter for New Allsopp

Completed transaction on August 18, 2021

Poor communication. Never returned calls, didn't use him, took forever

1.0 August 18, 2021

Review by Felix Lacourt for New Mouriz

Completed transaction on August 18, 2021

I wasn't informed that if I sale my investment property before closing that would of delay and make the process a living hell. the team I was assigned working from home was working from home and taking care of their kids. I was asked for information over and over by the same person or different person. I was asked to payoff 2 accounts and told that they would be paid at closing, not that I was going to be giving the checks to send the payments. Overall it was the worst experience.

1.0 August 18, 2021

Review by Jeffrey Hatfield for Max Khovrich

Completed transaction on August 18, 2021

My experience: extremely poor communication and bait-and-switch tactics. I ultimately got what was promised, but only because I was in meticulous of my review of every document and catching every error the very inexperienced loan processor made. I have a lengthy writeup I am sending to Max's manager and posting online.

1.0 August 18, 2021

Review by Shai Brodny for Paula Feltis

Completed transaction on August 18, 2021

We had originally gone with a different lender but we were starting to find out she was changing things without letting us know. We decided to call your company and see what you offered. When we originally spoke to Paula the quote and info she provided us was really good and everything seemed to be what we originally wanted and we decided to switch to your company. As time went on things started to change and the week of closing all the numbers completed changed and.. (sorry no more space left).

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