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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 406,328 reviews

Customers were not compensated for their New American Funding reviews.

3.0 December 30, 2020

Review by Karen Pagel Guerndt for Anonymous Anonymous

Completed transaction on December 30, 2020

Mark was very personable and answered questions well. The overall process took much longer than expected and there were several issues at the end.

3.0 December 30, 2020

Review by Kneico Daniels for Jill McKinney

Completed transaction on December 30, 2020

To be honest I really feel unappreciated I try to communicate with my loan officer and I did not get the response I need it’s feel like after the sale Im nothing more than that. I happy to be homeowner but don’t feel like was treated with the best customer service and it’s a learning lesson because at closing cost i was told to pay 5,700.00$ but I ended up paying almost 600.00$ More!!!! then what I was told that really sucks for I have no help on my end but that’s happen with bad communication.

3.0 December 29, 2020

Review by Marci Huberty for New Ray

Completed transaction on December 29, 2020

There were so many individuals involved in the process and their roles weren’t clear to me. Though re-fi’s are an everyday process to you, it’simportant for you all to remember you are handling confidential financial information. Randomly a new person sends me a new email requesting info. It would be helpful to have that communicated at the beginning of the processes re: who will request info. Maybe I missed something but the # of people involved was surprising.

3.0 December 29, 2020

Review by Gurpreet Dhillon for New Kim

Completed transaction on December 29, 2020

None

3.0 December 28, 2020

Review by Roosevelt Broadnax for New Rodriguez

Completed transaction on December 28, 2020

Have a great interest rate !!!

3.0 December 28, 2020

Review by Jeanine Rogers for Michael Scalzo

Completed transaction on December 28, 2020

I was not really involved in any of this process so I really cannot comment one way or the other.

3.0 December 26, 2020

Review by Terry Leong for John Klarin

Completed transaction on December 26, 2020

Well, I felt I had to always chase him down for answers and questions. Don’t feel like he was proactive with my loan. When I asked questions, I would get answers in 48 hours or more. In the beginning he quoted me a loan that did not include a fee, but later stated he quoted me wrong and it would cost $1400. I agreed to pay that, but for that fee I would have expected better service. ALL my previous loans were free and got much better service.

3.0 December 25, 2020

Review by ROSALY QUINTERO for New Moye

Completed transaction on December 25, 2020

THEY ACCOMPLISHED WHAT OTHER COMPANIES COULDN'T.

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