New American Funding Reviews
Review by Dayle Atterberry for Anonymous Anonymous
Completed transaction on August 18, 2021
I thought SR had my back and I put all my trust in him. The number one thing he said to me was dont worry I WILL MIRROR your previous policy and make sure your payments come down to that 2.75. I stressed to him most importantly I need to make sure there is enough in my escrow to cover my taxes and insurance. I made the mistake and did not zoom in on that the home owners insurance was not in fact being taken out and that I would pay it out of pocket. He knew all of the above was the deal brkr
Review by Gregory Suckow for Anonymous Anonymous
Completed transaction on August 18, 2021
In addition to getting requests for documents we had already provided to NAF, there was zero communication or follow up. We endured multiple delays that were always the fault of Underwriting or someone else. We had our closing scheduled only to then find out it was being pushed back a month. We applied for the loan in December and had the property identified. I've been working in Real Estate for 25 years and have bought and refinanced numerous properties and I have never experienced this.
Review by Shawna Suckow for Anonymous Anonymous
Completed transaction on August 18, 2021
We’ve purchased a dozen houses or more, and this was by far the worst experience we’ve ever had. We applied in December and closed in May, and delays were 100% NAF. The house belonged to a friend, we have credit scores over 800, and the price was less than what one of us makes in a year - should have been the smoothest transaction ever. Lost documents, repeated credit hard inquiries, multiple changes in who we dealt with under Sam. It cost us lost rental revenue thanks to delays.
Review by William Milton for Damon Szafranski
Completed transaction on August 18, 2021
Return calls and follow-up
Review by Indu Jain for Anonymous Anonymous
Completed transaction on August 18, 2021
Lots of surprises in this loan and communications.
Review by David Graham for Moni Amasio
Completed transaction on August 18, 2021
We worked with Moni on our refinance after being with NAF for the last several years. He told us our lender fee would be waived, however during the notary signing, we noticed that the fee was not waived. When we asked about it, he apologized and said he “doesn’t do business this way” and explained that because the appraisal came in lower, they would not withhold the original promise of waiving the fee. Deeply disappointed and we will not recommend NAF to anyone in the future.
Review by Shanna Powers for Erica Hollon
Completed transaction on August 18, 2021
A list of expectations and ECDs upfront. The reasons behind why we were being asked to provide duplicate information multiple times and how each intertwined with the loan. Communication with what our place of employment could expect as my HR had no idea what was required and when. Communication about closing schedules, instead of just scheduling and making us feel like rescheduling would be a problem. Consideration that both my husband and I have demanding jobs with schedules and meetings.
Review by Evan Schlaff for James McKibban
Completed transaction on August 18, 2021
Communication was atrocious. He over promised and under delivered. James has a workload that is too heavy for him or that he doesn’t have the skill level to handle.
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