New American Funding Reviews
Review by Teejah Brantley for Pam Rios
Completed transaction on February 19, 2021
The communication was horrible. I got what I wanted , they got what they wanted.
Review by Arit Essien for Pam Rios
Completed transaction on February 19, 2021
Closing was good, rates favorable, it was just hard having communications returned and getting ahold of lending team on different occasions
Review by PaQuita Austin Morgan for Pam Rios
Completed transaction on February 19, 2021
Pam and her team did not treat me like a valued customer. They did not communicate effectively and things were rather last minute. My closing was botched grossly. Pam went on leave the week of my closing and provided no notification of her absence. I was clearly not a priority as a customer. The lack and poor quality of communication was troubling and made for a very unpleasant experience
Review by Frances Fiore for New Garcia
Completed transaction on February 15, 2021
All things considered they did a good job. Communication could have been better on both sides.
Review by Gregory Nutt for Jarrod Harris
Completed transaction on February 12, 2021
Our out of pocket went up by a delay in closing by 3 days.
Review by Sean Fitzsimmons for Ali Sahrai
Completed transaction on February 11, 2021
I had to keep asking about the status of the loan. Weeks without any updates and multiple changes of the processors and then random requests for info that should have been asked at the front end, not well after the 60 day close that was promised.
Review by Leann Anderson for New Gawthrop
Completed transaction on February 11, 2021
Corey did a great job. Once it was passed on from Corey we received very little communication. We asked multiple questions and it would be days and multiple email inquiries before we received a response.
Review by Alfred Reci for New Glick
Completed transaction on February 4, 2021
My experience with Eric was only briefly at the beginning and at the end, and that was fine. The rest of my experience was marked by confusion and miscommunication, the most problematic and aggravating part being the communication between Cari and I. Lets hope the next 15 years will go smoother.
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