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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 400,655 reviews

Customers were not compensated for their New American Funding reviews.

1.0 August 18, 2021

Review by JAIME REICH for New Miller

Completed transaction on August 18, 2021

I was refinancing because of the errors made on my mortgage 6 months ago. My closing documents were not sent so I had to wait 30 minutes. Then the payoff statement was wrong and didn’t reflect my July payment. So had to wait longer for that to be corrected. Then I signed a paper that said I had mortgage insurance and even had a date to be able to drop it. Get to end of closing and no mortgage insurance is included in my monthly payments. I am extremely dissatisfied with your company twice now.

1.0 August 18, 2021

Review by Willie Murphy for Francisca Bax

Completed transaction on August 18, 2021

I would highly recommend.

1.0 August 18, 2021

Review by Jennifer Burfeind for Matthew Petersen

Completed transaction on August 18, 2021

I’m very disappointed in my experience with New American. The estimated fees and charges were severely understated by thousands of dollars. The cash out amount I signed at closing didn’t even end up being correct. I would never recommend using this lender.

1.0 August 18, 2021

Review by Edward Jones for Ryan Jones

Completed transaction on August 18, 2021

There was zero Accountability for what was delays, missed deadlines, and an extension.

1.0 August 18, 2021

Review by Cheryl Andres for Jonathon D'Amato

Completed transaction on August 18, 2021

I only received one or two e-mails from Jonathan. For some reason he communicated with the sellers agent and not me his buyers agent. That was something I have never had before. I felt out of the loop with my own client.

1.0 August 18, 2021

Review by Barb Chang-Holt for New Allsopp

Completed transaction on August 18, 2021

There was no communication to Title company (aka escrow equivalent in CO) when asked about the closing documents. Emma in CO specifically emailed all parties at New American Funding about a mail out due to the fact that clients were out of state. Timeline of ALL due dates and closing for 6/25 was sent at beginning of this transaction. Matt stated that "his notes had June 28th" Not true. There was delay after delay, from processor, funder, etc, which caused closing to be delayed until 6/29.

1.0 August 18, 2021

Review by Melissa Stacks for New Brewer

Completed transaction on August 18, 2021

If my clients chose another lender

1.0 August 18, 2021

Review by Antoinette Murphy for Camille Spicer

Completed transaction on August 18, 2021

Camille is disorganized, unavailable and uninformed on the processes within the company and made the process for this refinancing very challenging.

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