Skip to main content

New American Funding Reviews

experience.com logo

New American Funding Overall Rating

4.9/5 rating based on 400,655 reviews

Customers were not compensated for their New American Funding reviews.

1.0 August 19, 2021

Review by Julio Guerrero for Anonymous Anonymous

Completed transaction on August 19, 2021

Our loan was delayed 4 days and we as buyers were charged and was not our delay it was your loan officer requested documents last minute we would request updates and wouldn’t get answers till a couple of days after very hard to get a hold of loan officer and no communication like how I said documents were requested last minute if documents were requested with in time loan would of been ready

1.0 August 19, 2021

Review by Crystal Rosales for Anonymous Anonymous

Completed transaction on August 19, 2021

Loan was proceses late and we got charged the late fees when it was the loan officers side not ours and our calls were hardly ever answered our loan got approved but it was a big headache not a good experience

1.0 August 19, 2021

Review by Russell Ludlow for New Allsopp

Completed transaction on August 19, 2021

Contact and when we call and ask for a call back, call them back.

1.0 August 19, 2021

Review by Vanessa Rivera for Denice Herrera

Completed transaction on August 19, 2021

Communication that is it.

1.0 August 18, 2021

Review by Jacqueline Nugent for Denice Herrera

Completed transaction on August 18, 2021

It would have been better if my calls were answered or returned, if I was updated on the status of my loan, if the Information needed was requested in a timely manner so I was not forced to stay in a hotel for 3 nights and pay to store a U-Haul for 3 nights. Would have been better if I would have had clear expectation set on when I'd be able to receive the keys to my home rather than sit in a park for 3 hours waiting for A Callback/update. She Made purchasing my first home a nightmare. Thanks.

1.0 August 18, 2021

Review by Virginia Stump for Peter Grant

Completed transaction on August 18, 2021

When there is a defined deadline to close on a short sale, missing it is unacceptable. Would never recommend this lender due to failure to monitor and follow up for urgencies, or leave someone else in charge in an absence.

1.0 August 18, 2021

Review by Melanie Dunlap for New Cadet

Completed transaction on August 18, 2021

Communication between departments was terrible!!! No one knew what was going on. If we asked a question we got very vague answers if any at all!

1.0 August 18, 2021

Review by Sean Naftel for Michelle Sweeney

Completed transaction on August 18, 2021

I was given false information about how a soft credit check would be made. Instead a hard inquiry was made because they won’t give you interest rates & payment info without filling out an application first. Once you do that they run a hard inquiry. They won’t remove the inquiry either.

Smart Moves Start Here.Smart Moves Start Here.