New American Funding Reviews
Review by Elizabeth Tudor for Melissa Gibson
Completed transaction on June 5, 2021
It seemed to take a very long time to process our refinancing. The number of auto generated emails made things very confusing.
Review by Michelle Hurtekant for New MollerKnight
Completed transaction on June 1, 2021
Took forever to get done. She had back surgery right after taking us on for a loan. That delayed things, her assistant had to get things done. There was always more paperwork needed to be signed, why it couldn't be sent all at once instead of being spread out over several weeks. Not organized at all. They were to pay off a couple debts as a condition of loan yet took no details to pay them. Supposed to pay with check snail mailed to them in 2 weeks! They'll be late by then! Do NOT use them!
Review by Chelsea Richardson for Jane Schatz
Completed transaction on June 1, 2021
More communication and try to have a little less hiccups on the process to make things run a little smoother.
Review by Timothy Hamrick for Marcell Walker
Completed transaction on May 30, 2021
Never received any phone calls from him just only emails say no personal touch with a phone call
Review by Gina Berlin for Kalee Benowitz
Completed transaction on May 30, 2021
As a realtor I like to have some type of relationship with lender. I never spoke with Kaylee, I didn't receive a return call, or email. Never thank you for referring him back to New American, -0- Now processor Bilala Ghaddar was stellar!
Review by Tunmise Odebiyi for New Jawaid
Completed transaction on May 28, 2021
My application was not updated while loan officer was out of office causing delays. Same docs were requested from me more than one or twice. I had to escalate to the manager. Appraisal process was incomplete and confusing, and turned to "finger-ponting" between appraiser and your team. Lender's credit was reversed, i asked for reason but no response.
Review by Stephanie King-Lingenfelter for New Prince
Completed transaction on May 17, 2021
Slow response times and having to resubmit the same documents multiple times as well as not working with the same person for the entire process was frustrating. There obviously was a disconnect with communication.
Review by Cotina Porter-Smith for BeLinda Dumas
Completed transaction on May 14, 2021
We didn’t get timely information on closing details.
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