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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 406,328 reviews

Customers were not compensated for their New American Funding reviews.

3.0 June 29, 2021

Review by Kathy Esch for Ryan Potrykus

Completed transaction on June 29, 2021

In person contact and faster turn around.

3.0 June 25, 2021

Review by Ruslan Yuzvak for New Lombard

Completed transaction on June 25, 2021

She was very nice and professional, but the loan took a long time to complete. I needed to submit several documents 2 - 3 times to different people. When I would upload certain documents, they would not be uploaded in the system, etc.

3.0 June 25, 2021

Review by Steven Smith for Khalil Jaafar

Completed transaction on June 25, 2021

Friendly and informative

3.0 June 24, 2021

Review by John & Elizabeth Finley for Matthew Petersen

Completed transaction on June 24, 2021

I want to be very clear that it wasn’t Matt Peterson that was the problem. The loan processor had what appeared to be a very disorganized way of going through our paperwork kept getting asked to submit the same things over and over again each time a couple of days apart. The underwriter combed through my clients file like no other underwriter ever has on any client. We all worked tirelessly to provide the underwriter what they needed. They had no concern for our deadlines. We closed 9 days Lat

3.0 June 21, 2021

Review by Joan Parks for Christine Funding

Completed transaction on June 21, 2021

Most of my dealings were with Jennifer schwabe, Christine’s assistant. She was was very I don’t think I could have made it through the process without her help. Thank you Jennifer!

3.0 June 20, 2021

Review by Lucia Sanchez Bernardino for Marco Guzman

Completed transaction on June 20, 2021

Marcos is good. He always helped when I had questions. However I was disappointed about getting papers on my email that I need to sign with no explanation of what I was signing. I took me longer to go over the papers and find out myself through research about the documents. I felt stupid during the whole process because it was my first loan and I didn't have idea of the process. So definitely more explanation would be great. His assistant is very pushy but couldn't answer my questions.

3.0 June 19, 2021

Review by Vicky Williams for Quynh Pham

Completed transaction on June 19, 2021

I received minimal support to explain the extensive paperwork. I did not receive important information in a timely manner, which made me have to take time off of work to address phone calls so I wouldn't have 2 house payments -which was not previously explained. The letter I received about discontinuing the original house payment came 2 days before the closing of this escrow, and they wanted a 5 day notice, which was not possible. This was VERY stressful, and took multiple phone calls to fix.

3.0 June 12, 2021

Review by George Omae for New Burnevik

Completed transaction on June 12, 2021

I appreciate the hustle Bjorn and team displayed especially Jenna. However, this was the worst loan processing experience I ever had and I've purchased multiple properties (investment and primary). I did not get final loan confirmation until a day prior to closing???!!! Needless to say, this was most nerve-racking with questions and letters I needed to write almost every other day even after I'd been approved and provided all typical documentation. I think they can do better!

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