Skip to main content

New American Funding Reviews

experience.com logo

New American Funding Overall Rating

4.9/5 rating based on 406,591 reviews

Customers were not compensated for their New American Funding reviews.

3.0 September 9, 2021

Review by Karen Hudson Bott for Jarrod Harris

Completed transaction on September 9, 2021

Towards the end of the process, there was a lack of communication and updates were sparce. Come to find out, after speaking directly to the title company, that I was portrayed in a negative light. The title company was told that I refused to provide documentation and that was simply not true.

3.0 September 9, 2021

Review by Katherine Herlong for New MollerKnight

Completed transaction on September 9, 2021

Working with Marti went fine. We were disappointed in the way the title search and closing was handled. I don’t remember agreeing to your title lawyer. I received a form with a company I supposedly had chosen. That wasn’t true. I emailed and said I wanted a different lawyer. I was told to scratch through that one and put who I wanted. The end result was I cancelled the closing, but a lawyer arrived at my house unannounced. We felt pressured to use him because our rate lock would be up soon.

3.0 September 9, 2021

Review by David Booth for Heather Scruggs

Completed transaction on September 9, 2021

The transaction started off great. Heather really gained my trust with her friendly banter. Towards the closing date communication was labored at best. I

3.0 September 9, 2021

Review by Toni Bauernhuber for Heather Scruggs

Completed transaction on September 9, 2021

It took a very long time and required a huge amount of paperwork that seemed to duplicate what we knew they already had. We would go weeks without hearing any word of what was going on. For a simple refi of an existing loan it seemed very clumsy and poorly done

3.0 September 9, 2021

Review by Carol Barrows for New Petrillo

Completed transaction on September 9, 2021

Not enough communication about the progress of our loan.

3.0 September 9, 2021

Review by Deedee Schwab for New Petrillo

Completed transaction on September 9, 2021

Heather should not have told the Buyer we were closing in time...when she did not know if that was true or not...that reflected not so good on me...

3.0 September 9, 2021

Review by Albert Paredes for New Petrillo

Completed transaction on September 9, 2021

I think in the times of covid and being busy made things harder to complete but it seemed like I wasn’t replied to much and that things took longer than they should. However everything did go as planned and I purchased my house. Heather was always pleasant when we talked and before the covid shut downs she was always quick to respond. I’m sure the shut downs made things much more difficult to handle.

3.0 September 9, 2021

Review by Bruce Audette for New Petrillo

Completed transaction on September 9, 2021

lower interest rate would have helped

Smart Moves Start Here.Smart Moves Start Here.