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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 406,591 reviews

Customers were not compensated for their New American Funding reviews.

3.0 September 10, 2021

Review by Richard King for New Ambrose

Completed transaction on September 10, 2021

Very little returned communications.

3.0 September 10, 2021

Review by Erika Brown for Ryan Potrykus

Completed transaction on September 10, 2021

Started off great... then there was an error which made us take a couple steps backwards. Lots of backtracking with paperwork. In the end though, happy that we were able to refinance with such a low rate.

3.0 September 10, 2021

Review by Gemma Powell for Michael Li

Completed transaction on September 10, 2021

Everything was delayed and not as expected

3.0 September 10, 2021

Review by Monte Moore for Jordan Monroe

Completed transaction on September 10, 2021

better communications and shorter closing period.

3.0 September 10, 2021

Review by Devin Mahoney for Adam Haas

Completed transaction on September 10, 2021

Closing the loan took longer than expected and we had to pay extra fees because of that.

3.0 September 10, 2021

Review by Shaun Scott for Adam Haas

Completed transaction on September 10, 2021

Better communication throughout the process and respond in a timely manner. Don't constantly make the customer have to initiate contact.

3.0 September 10, 2021

Review by Brittany Kuczenski for Adam Haas

Completed transaction on September 10, 2021

More communication about the cost needed at closing. We were only notified 8 hours before our closing that we had to bring almost $1400 to closing. I had to ask in order to hear what it would be. This was very frustrating!

3.0 September 10, 2021

Review by Trasa Cobern for Ali Farhat

Completed transaction on September 10, 2021

There was a long period of time (several weeks) when I did not receive back any reply to my queries. I was not sure what the status of our loan was, and communication was not forthcoming. Turned out the loan agent had come down with COVID-19, and was out of the office, but this information was not shared and no one contacted us during that period. I was concerned that our loan was not going to go through.

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