New American Funding Reviews
Review by Gustavo Prado for Tania Murray
Completed transaction on September 13, 2021
I dont have experience working with multiple mortgage companies, the process just didn't seem seemless, working with multiple individuals throughout the process would get information lost in translation, what seemed to be an extremely scrutinizing underwriting process and lastly being billed for the next almost immediately from signing. From other recent individuals who purchased a house close to me received 60 days from the date of closing before their first payment was due. My closing day I received a congratulations by the way in 2 weeks you will receive your first bill and I hadn't even been given the keys to the house yet.
Review by Kari Good for New Seidel
Completed transaction on September 11, 2021
N/A Nothing at this time
Review by Marcia Frye for Marcell Walker
Completed transaction on September 10, 2021
There were many issue with the loan process that we were quite frustrated about. 1. The process was quite lengthy and required me to send multiple times certain paperwork like my pay stubs, confirmation of employment, etc, sometimes within 1-2 weeks of each other. The closing was frankly a mess and should never happen to anyone else. We had to reschedule our closing 4 times because the paperwork was wrong. That is unsatisfactory.
Review by James Crawford for Hunter Hinton
Completed transaction on September 10, 2021
My refinance was a simple one. The problem I experience was that I was not comfortable with the way my options were presented to me. There were several conventions with Hunter on intrest rates with other types of loans. I know how to do math. Hunter made me feel like I only had one option. He was hard to comuacate with in a timely maner, ie.. email, phone calls.
Review by Mikasa Morf for Michael Ponce
Completed transaction on September 10, 2021
Michael was decent in communication but Ryleigh Rose was unprofessional. Ryleigh was out of the office a lot, slow to process my documents and inaccurate in her reviews. My credit was ran three times (over a 45 day period). I was giving closing documents with an estimated closing date in May and a first payment on July 1st, but I did not find out until closing (which happened on 5/31 since I pushed Ryleigh's boss) that I had less than 30 days from the loan funding for my first payment due date.
Review by Elle McKay for Ali Sahrai
Completed transaction on September 10, 2021
My first loan officer was all of a sudden gone. When I logged into the portal, he was still attached to my account. Other than a voicemail, I had no idea he had been replaced. Ali could have sent an email. Overall I found communication to be generally lacking. For a significant financial transaction, I expected a lot more. My loan details changed without any notice. The portal is minimally functional & provides no actual loan status information. I should have gone with Better.com.
Review by Rena Fox for Noah Ortiz
Completed transaction on September 10, 2021
The communication near the end of closing time was not the best. I wasn’t informed of when to get the check ready or if it should be wired and I had to ask specific questions without it given proactively.
Review by Koichi Mizushima for Carlos Contreras
Completed transaction on September 10, 2021
The service I received was not the best service I have received. It was a service that was expected. There are few improvements that can be made on communication. But at the end the goal was reached with no issue
Smart Moves Start Here.