New American Funding Reviews
Review by Douglas Kalbfleisch for Ray Alexander
Completed transaction on June 8, 2022
Initially Ray quoted an interest rate that was incorrect. For whatever reason he did not have our correct income even though all sources of our income had been submitted and verified. He was a nice young man, but obviously inexperienced. Ray was the best part of working with NAF. Working with the underwriters was very difficult. They were totally hung up on our social security income. They had our 2021 income tax showing our $130,000 yearly income and the sources, we sent our bank statements showing our direct deposit of social security, we sent the 2021 statements from the SS Admin. We sent the statements from SSA showing the COLA increase for 2022 and they still required written statements from SSA dated in 2022, that we had to request and wait for. It just seemed like harassment. I would never apply for another loan through NAF. I am not sure if this entire crew were learning their jobs or what. This was a refinance. Our original loan was through NAF and it was very professional and quick. This was like working with an entirely different organization.
Review by Jack Masi for Taylor Hoff
Completed transaction on June 8, 2022
Better communication
Review by Alexis Petrak for Brandon Khemmoro
Completed transaction on June 8, 2022
There were a lot of times where I would be trying to contact my agent and was unable to get ahold of him. I would call and leave messages and send emails and wouldn’t hear back for a couple of days.
Review by Kimberly Williams for New Gonzalez
Completed transaction on June 5, 2022
All the communication was done between my husband and you. I never once spoke to anyone. I really don't like doing major business like this over emails and esigning. This was the route my husband chose so I followed along.
Review by Connie Gisselberg for New Petrillo
Completed transaction on June 5, 2022
Seemed as though I fell through the cracks quite often. If I called then you would work on my loan. Four months seemed extreme. Was it to make me wait for higher interest? I don’t know.
Review by Debra Schmeeckle for New Sheats
Completed transaction on June 2, 2022
Took a long time was stressful. Fees kept going up. We were stood up by the first notary and the second was very late.
Review by Joshua Emer for New Allsopp
Completed transaction on May 30, 2022
I only remember dealing with Tammie
Review by James Crawford for Utsav Brahmbhatt
Completed transaction on May 23, 2022
Better communication. And using a better Title Company.
Smart Moves Start Here.