New American Funding Reviews

I would NOT recommend ever working with Greg Riordan at New American Funding. I wanted to give a local broker a chance and I deeply regret doing so. We were up front with all of our information and he failed to recognize a critical component that ended up changing everything. We lost the house we were in escrow for due to Greg’s incompetence. Not only did he cause us to lose the house but he also was a rude & inconsiderate. I have heard of other people having the same experience where they also lost the house they were in escrow for because of him. In today’s market I would not take a risk and choose Greg as your broker.

I worked for NAF for 2 years. I was laid off with absolutely no warning due to the market shift. After work one day a complete stranger from NAF called me and explained I was laid off and that today was my last day. I asked if I did anything wrong and she assured me I was an excellent employee, but NAF couldn’t afford to keep me because of the slow market. Which I understood, work had been very slow for a couple months. Immediately afterwards I saw on LinkedIn that the top producing loan officers were taking on an all inclusive trip to Hawaii. Several months later I saw on Indeed that my old branch was hiring for my old position. So I applied, and the recruiter, Jessica Zazueta, informed me that I was a shoe in and that she’d be in contact with me. A week passed and I emailed her for an update and a timeframe I could expect to hear back from her, she said they were wrapping up interviews and she’d call soon. Two weeks later I emailed her again, but she never responded. A few days later I called and left a message, no response. Over the next couple of weeks I tried getting in contact with her, but she never responded. Eventually I reached out to my old manager, who said she hired someone else. I wasted so much time waiting for a response, I turned down other opportunities because I thought I was a “shoe in” all because the recruiter didn’t have the respect to inform me the position had been filled. You’d think a recruiter would be used to doing this, but apparently I wasn’t worth her time even though I was so dedicated to this company. This company doesn’t see employees as people. I don’t recommend working here.

I spoke with Joe at New American Funding about 6 months before I needed to close on a new home loan and asked at least 6 times that my credit not be pulled but rather just wanted to explore their various loan options. I was assured over and over and over that my credit wouldn’t be pulled and that everything would be fine. Well you guessed it, my credit was pulled and to them wasn’t much of an issue and was really just swept under the rug, which was incredibly annoying and unprofessional. I spoke to Joe over the phone about the issue and was told “don’t worry it won’t effect your score” well it actually dinged my score 17 points and my wife’s 13. Exactly what I didn’t need while trying to buy a new home. And now I am left working with the credit report company that provides the credit reports to New American Funding to get everything reversed and pulled off my credit report. End of the story is that all they cared about was getting my info to process another loan and make another buck or two. And their quote wasn’t even very competitive.

Not a good company never respond to emails or calls that grace johnson was so rude I would not recomend this loan company with their fake reviews!!!

I went months dealing with trying to get my home purchased. I had to pay for 2 extensions and Shane told me I would have to pay for another extension and the home owner would not allow it, so I went through a local lender and they had my home loan closed in 2 weeks and at a lower interest rate. I would not recommend Shane to anyone trying to get a house worst experience I have ever had trying to purchase anything. He would wait until Friday and send me a email saying he needed more stuff and then he was out of office until Monday then he wouldn’t get anything done. If your buying a home I would for sure go through a different lender I am highly disappointed in my experience

My normal Loan Officer is Charity Maulin and she is excellent. Due to the builder my file was given to Vicky and her processor. If Charity and her assistant Michelle had not been involved I never would have completed the process. Charity and Michelle were the only two that communicated with me.

Chris was rude and yelled at me when I was only trying to understand what was happening with my money.

Jimmy is a liar. Did terrible, only what would benefit him. The entire process was a mess because of him and his lies. The guy who took over, I believe was John, was fantastic. You need more people like John. People like Jimmy ruin the reputation of your company. Although John was great, I don’t see myself recommending NAF to anyone because there’s a chance they have to deal with Jimmy. I wouldn’t wish that on anyone. He was awful to work with. But John treated us well, and got the loan taken care of. If it had all started with John, my review would be the opposite. But Jimmy left a really bad impression.