New American Funding Reviews
Review by Tricia Spain for Jeff Glick
Completed transaction on June 26, 2022
Not happy at all! Nothing was as stated. 6 months in and already dealing with higher payments. Revolving escrow amounts. Getting the run around. And them wanting an additional $3000 because escrow is in the negative, but all payments have been made on time for the full amount? I have serious questions!
Review by Landon Wallis for Chris Loughnane
Completed transaction on June 25, 2022
No comment
Review by Joseph Jones for Ryan Underwood
Completed transaction on June 24, 2022
He got the job done, but telephone communication skills need improvement. I was frequently interrupted and felt like he was not always listening. That said, he helped shepherd the application through, and I appreciate that.
Review by Dylan Tatum for Michael Garcia
Completed transaction on June 23, 2022
Michael was extremely friendly and communicative, which was great, but it sometimes felt like his general knowledge of the process was not up to par (e.g., suggesting that ordering an appraisal was the seller's responsibility). I was inappropriately advised at least twice and communications were not always clear. As a general revision to processes at New American Funding, I would also suggest moving electronic consent to earlier on. It was frustrating having to ink sign documents only to receive an e-consent form afterward. Overall, the closing process was extremely smooth and Michael was pleasant, but by the end we often felt like we needed to "double-check" information rather than take Michael's word for it, which was frustrating as a first-time homebuyer.
Review by Deedee Schwab for New Petrillo
Completed transaction on June 17, 2022
More communication when I call or text
Review by Chris Hensley for Ashley Haury
Completed transaction on June 16, 2022
Nothing really.
Review by Kristin Gilardi for New Haberl
Completed transaction on June 12, 2022
Can’t really say much, it was mostly just email communication with loan updates in where we were in the process. I don’t think we had any personal interaction. I mostly worked with the other people on the team.
Review by Melissa Brumer for New Allsopp
Completed transaction on June 10, 2022
There were so many people that we were communicating with it was hard to keep track of who was who and who was doing what. It was confusing.
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