New American Funding Reviews
Review by Melissa Williams for Anonymous Anonymous
Completed transaction on October 2, 2023
Does not respond in a timely manner or sometimes not at all.
Review by John Haddad for Anonymous Anonymous
Completed transaction on October 2, 2023
I just tried calling 12 people from the website and didn't get a single answer.
Review by sam81456 for Anonymous Anonymous
Completed transaction on October 2, 2023
Not a good experience truth is a lacking quality
Review by Travel Bah for Anonymous Anonymous
Completed transaction on October 2, 2023
Very Disappointed with their service! They messed up my mortgage process.
Review by Pro Driver Rom. 8:1 Are you saved for Anonymous Anonymous
Completed transaction on October 2, 2023
I do not recommend New American funding since the loan officer lacked the ability to listen to my needs The loan officer must carefully listen to the client's conversation, understanding their needs, rather than focusing solely on what he intends to write down in the loan agreement.
Review by Vaidas Cikotas for Anonymous Anonymous
Completed transaction on October 1, 2023
WORST COMPANY EVER- USE ANYONE ELSE! If it was possible to give negative 5 stars.. This company is unethical, careless, unprofessional and corrupt. Gave this company 15 months notice of a new home I was having built. Gave them everything they could possibly need and 2 days before closing they tell me that they will only fund the purchase is I buy it as an investment property. They basically waited till the last minute to call me a liar and then forced me to start over with a REAL BANK which thankfully was able to close in 21 days. Because of their unethical trade practice and deception, I had to pay the builder $4400 out of my own pocket because I didn't close on time. If it had been 1 more week, he would have sold my house to someone else. In addressing it with New American, they had the gall to blame me for not providing all the information they needed and then saying they refunded me the appraisal fee as a courtesy. They cost me $4400 for their incompetence and they are being courteous?? USE A REAL BANK! BEWARE OF THIS COMPANY. By the way, my credit is perfect and I was putting down 20 percent on this house. Still waiting on an response from their customer service Director...
Review by Brian Duckles for Anonymous Anonymous
Completed transaction on September 27, 2023
I have tried working with Jonathan Saucedo and his lack of communication has forced me to use a different company.
Review by Lisa for Anonymous Anonymous
Completed transaction on September 27, 2023
My fiancé changed insurance companies And we are now going on almost a month and no one from this company has called him back or State Farm. I actually had to upload the policy through a random website a customer service representative gave me over the phone. Seriously he pays you on time and is tying to do the right thing and no one can return a call to him or the insurance company. HORRIBLE CUSTOMER SERVICE!
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