New American Funding Reviews
Review by Barbara Stephens for Sonia Zin
Completed transaction on August 3, 2022
Enjoyed working with her. Courtesy and friendly.
Review by Jamie Parkinson for New Burnette
Completed transaction on August 3, 2022
More communication in general and timely responses to qestions.
Review by Melissa Brockington for Jesse Funding
Completed transaction on August 2, 2022
I don’t think the program was properly conveyed to the realtor nor the buyer client as it relates to the lender’s responsibilities. There were several delays, misunderstandings and uncertainties throughout these 2 transactions. Better training and better operational process may greatly improve the next experience in my opinion. Lastly, the time zone difference had a negative impact as well.
Review by Christopher Locke for Brian Chase
Completed transaction on July 31, 2022
Making sure all documents are collected at the same time would have helped. Better communication between loan officers and the main branch.
Review by William Hall for Sean Alexander
Completed transaction on July 30, 2022
Working with Kyle was fine. The problem stems from disorganization and miscommunication within the company. My loan ultimately cost thousands more than anticipated due to exorbitant fees charged daily to keep a rate lock. The rate lock deadline was set by your company, and it was ultimately your company that was the primary reason we were able to close on time, yet I was charged rate lock fees, as well as extended rental fees. During the initial call with a loan officer (not Kyle), I was given false and misleading information about the buyers acceptance program. By the time I recognized that I had been misled, I was already locked in and under time constraints, so felt my only option was to continue forward with the loan.
Review by Ashley Higdon for Brandon Khemmoro
Completed transaction on July 29, 2022
Everything was as expected.
Review by Peggy Trease for New Gardner
Completed transaction on July 27, 2022
I am accustomed to weekly updates from my Buyers Lender. I did not receive weekly updates.
Review by Juan Ortiz for Tania Murray
Completed transaction on July 26, 2022
The ratings are low because it asks about Tania. I spoke to her the first day and she said she would call me back. After that I received a call from Denise, who was great through the whole process, but never spoke to Tania again. I would rate Denise 5 stars and recommend her in a heart beat.
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