New American Funding Reviews
Review by Gabino Morales Cortes for Alicia Reyes
Completed transaction on October 26, 2022
Mucha falta de comunicación
Review by Amy Boon for Manny Gutierrez
Completed transaction on October 25, 2022
We always had to ask what was going on. Wouldn’t respond to emails in timely matter. Process took a long time. Stalled without knowing why at times.
Review by Richard Armstrong for New Burnevik
Completed transaction on October 24, 2022
Knowledge was great. Team members were great. Deal got done. There was not much margin created in this transaction and communication/replies were slow. Regular weekly updates, we are used to, did not occur.
Review by Nathan Foote for Moe Hoballah
Completed transaction on October 23, 2022
Better communication and knowledge especially for new time home buyer’s but it’s all a learning curve and maybe better down the road if we did it again
Review by Anne Cowen for Aryeh Richter
Completed transaction on October 22, 2022
My buyer was young and didn't know anything about how a mortgage loan process should go. He started with another loan originator that did NOT lock in his interest rate when he should have. Aryeh did not seem to think this was a problem that he could resolve and never addressed the issue. It was NOT my buyer's fault that his original loan officer left and yet he was penalized by a much higher interest rate! If I hadn't called and questioned every step of the way about the process, I would not have learned anything about my buyer's loan and I doubt we would have closed on time. The closing package wasn't even emailed to the correct email address until I caught the mistake!
Review by Sharon Pedersen for Bob Clabeaux
Completed transaction on October 21, 2022
No lectures but actual solutions. This will fall on deaf ears. No one wants to hear excuses. Sometimes an apology for an inconvenience experienced goes a long way. I got none. Not even when your error cost many people time & money
Review by Paul Olson for Louis Wonio
Completed transaction on October 20, 2022
Poor communication, never answered the phone and lack of updates.
Review by Joyce Davis for Alan Braun
Completed transaction on October 17, 2022
We sell Florida real estate. To have a financial institute in North Carolina and a loan processor in California is beyond me. It was a horrible experience for my buyer. She was so stressed. I was very disappointed. I do not believe I have ever had such an experience.
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