New American Funding Reviews
Review by Jasmine Pullen for New Reade
Completed transaction on August 26, 2024
Accurate information and timely responses.
Review by Jessica Chambers for New Edwards
Completed transaction on August 23, 2024
Completely unprofessional. Would never give a straight answer when asked simple questions. Would have changed lenders midway through if I could have.
Review by Antwonette Edwards for New Howard
Completed transaction on August 16, 2024
This company is full of it say one thing and do another Glad I am not working with this company and never will in the future should be shut down.
Review by Demetra Larrick Gentry for New Carriker
Completed transaction on August 16, 2024
When we began the process we suggested one type of loan then he told us we should go with another type of loan . The loan he suggested did not pan out as we expected and then we went with the 1st loan that we suggested. The entire process took over 3 months and we had to repeatedly send documents over and over again because the chain of communication was very poor at the mortgage office . This was not our 1st property, we have commercial properties and residential properties however this was the longest process that we have ever been through with any mortgage.
Review by Maria Ruckle for New Lee
Completed transaction on August 14, 2024
We had zero communication. Our email was blocked and she never picked up or returned calls. Closing attorney said they had difficulty too.
Review by Lee Lusht for NMLS 6606
Completed transaction on August 12, 2024
even the survey is incorrect. I have no idea who David Rangel is. I worked with.Sheryl Myaer. Granted, it was an unusual Transaction, however, lack of communication was appalling to both myself and my clients. We were delayed several times and did not have clear to close until two hours before we went to sign documents. At one point, Sheryl, upon refusing to give me any information that I needed to relay to my clients, told me “ That is not your job”. Helping my clients understand what’s going on during a stressful transaction is literally my job. Communication among our parties is essential, and was totally lacking in this case. I’ve worked with many wonderful lenders over the years and know how this works. This is my first time working with this company and it will most certainly be my last.
Review by Ash Parker for NMLS 6606
Completed transaction on August 9, 2024
Cesar did not do his job in communicating with the client on prorations and taxes or cost for closing ultimately resulting in attorneys and brokers having to take over the transaction to get the client back on track for closing. This was the worst transaction I have ever had and I have closed over 120 deals!!
Review by Urelmaa Tsolmon for New Haberl
Completed transaction on August 7, 2024
Our closing was delayed due to lack of communication about missing documents which could have been obtained easily with just a little advance notice. We had to call at 4:45pm on the day before closing to learn what was missing. No sense of responsibility in the entire team. Never had such an experience with NAF before. Not going with our next mortgage with them. In fact, we are working with a different lender right now for our daughter’s mortgage due to this negative experience with NAF.
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