New American Funding Reviews
Review by Tracy Murphy for New Villane
Completed transaction on August 8, 2025
The process was way too long. Then I was made to feel it was my fault . Being told if this isn't done by X day you will have to start all over . I was also not told in the beginning I would have to pay for the appraisal out of pocket, I thought it would be rolled into the loan . I wasnt made aware of everything needed at one time, it was piece milled. Then was told we couldn't ask the underwriter if they would accept a document, we needed to have everything first .
Review by Gulomjon Otajonov for New Jean
Completed transaction on August 5, 2025
Didn’t help me to lower the rate, instead increased loan initiation fees
Review by Analy Duong for New Jean
Completed transaction on August 5, 2025
Communication wasn’t great until the end when things were past due
Review by Analy Duong for New Jean
Completed transaction on August 5, 2025
Communication wasn’t great until the end when things were past due
Review by Karen Goode for New Miller
Completed transaction on July 29, 2025
This was not all on Jacob but it took way too long to get this to closing. I'm not sure why the team that was responsible for the buyers account did not get it pushed through and it took almost 6 weeks past orginal closing date to get it done. I know and understand that this was not completely on Jacob. Sometimes it takes a village and obviously his village did not step up to help. However, it is finally done and hopefully if any of my buyers choose your company in the future it will be a much smoother transaction. On closing day, some crutial information had been left off to pay off a creditor. That information had been submitted on 6/19 by the seller but someone failed to get it into the closing documents. It caused quite a scramble at the closing table but the problem was found and solved. Sad that no one caught it till then. I had better response and faster closings during Covid.
Review by Emma Herrington for Anonymous Anonymous
Completed transaction on July 29, 2025
Please Review what you advertise in the internet. If your credit scores requirements are different from what it is out there you have to fix it, so the information is accurate for customers. It will safe time and effort to a lot of customers. Also, Please show some empathy to customers calling inquiring about your Mortgage services. Thank you. :,(
Review by Leo Castillo for Allie Penny
Completed transaction on July 22, 2025
Not very pleased with the entire experience.
Review by Juan Rodriquez for Anonymous Anonymous
Completed transaction on July 17, 2025
I WANT TO THANK MR. GILBERTO GUERRERO FOR HIS DEDICATION PROFESSIONALISM HE TREAT US VERY WELL HE ANSWERED OUR QUESTIONS AND DOUBTS EVEN OUTSIDE HIS WORKING HOURS HE ALWAYS ANSWERED OUR CALLS. A REAL GENTLEMAN, IF YOU WANT TO BUY A HOUSE AND BE WORRY FREE HE IS THE RIGHT PERSON TO WORK WITH.
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