New American Funding Reviews
Review by Lavell Barnaba for New Brown
Completed transaction on June 5, 2025
The communication was the worst I've ever experienced in a company. Becky and her team really need to work on being more profession when it comes to questions about the whole process of borrowing money.
Review by April Hood for New Brown
Completed transaction on June 5, 2025
Better communication and process done in a timely manner
Review by Michael McDaniel for New Brown
Completed transaction on June 5, 2025
Lack of communication. During my refinance I was told at the last minute days before closing that a program they called me about 3 months ago in December ended and the initial rate we signed and agreed on 2.7 percent was not available anymore and would not be honored. They changed the rate to 3.3 the week of closing. I stayed professional but i wad pissed. I will take my business elsewhere the first chance i get. This was bad business!! Im highly disappointed with New American Funding!!!
Review by Carolyn Early-Harrell for New Brown
Completed transaction on June 5, 2025
The process would've been pleasant had it been taken seriously. Documents were misplaced continuously, papers weren't sent on time for closing, everything has to be expressed to customer so that they can govern themselves accordingly & if you don't do something, it's not good to try & make the client look bad. There needs to be some additional on the job training to make sure everything is carried out in a professional manner.
Review by Russell Middleton for New Brown
Completed transaction on June 5, 2025
By telling us what to do and how to do it. Thanks Miss Becky Brown you are the greatest
Review by John Jackson for New Brown
Completed transaction on June 5, 2025
matching my competitive rate without points, better communication, more accurate numbers to match my desired down payment, rate lock 60 days out,
Review by Denis Esapa for New Brown
Completed transaction on June 5, 2025
The payment I was quoted went up $100 more. If my wife was not there,I would have walked out of the closing without signing.What they do is deceitful.I regret not using my credit union.You live and you learn.I will refinance in the next couple of months
Review by Taylor Ryan for New Williams
Completed transaction on June 5, 2025
Throughout the entire process there was little to no communication . After three phone calls the the week before and week of closing I was told we were good to go. The day before closing I am informed theres there's issues. From that point on we extended closing two more times over a week and a half. That entire time my calls and emails were never returned or answered.
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