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New American Funding Reviews

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New American Funding Overall Rating

4.9/5 rating based on 406,812 reviews

Customers were not compensated for their New American Funding reviews.

3.0 November 7, 2025

Review by Sarah Kenny for New Adams

Completed transaction on November 7, 2025

Communication could be better when issues arose. The appraisal was a mess. I Just found out the insurance amount was wrong that was included on the closing disclosure it didn’t match quote from my insurance provider now they have to refund. Overall was a stressful process.

3.0 November 7, 2025

Review by Mary Jo Garascia for New Hanagan

Completed transaction on November 7, 2025

Not consistent communication given to both parties

3.0 November 7, 2025

Review by Nora Job for Shan Dobani

Completed transaction on November 7, 2025

More communication from the lender. The experience for my clients was very frustrating. This was not on Shane but Sarah and the team. Request for income documents occurred one day before closing. During the process we were told twice that we would need to move closing. I think verification of documents should be a higher priority.

3.0 November 3, 2025

Review by Billy Fergerson for New Basiliere

Completed transaction on November 3, 2025

informing client of changes before client sign documents.

3.0 October 31, 2025

Review by Spencer Mitchell for New Wilson

Completed transaction on October 31, 2025

My buyer had a lot of questions and didn't communicate well with brian.

3.0 October 27, 2025

Review by David A. Duncan Jr for New Longo

Completed transaction on October 27, 2025

Clea communication, and delivery of needed documents in a more timely manner.

3.0 October 21, 2025

Review by Thomas Phelps for Justin Atteberry

Completed transaction on October 21, 2025

While Justin Atteberry was awesome to work with, there was a lot of misunderstanding when it came to the costs and what was being sent to whom and how much. Overall, not a bad experience but definitely needs some fine tuning in communication.

3.0 October 19, 2025

Review by Heather Allen Ma for Steve Gustafson

Completed transaction on October 19, 2025

This was not about Steve exactly as he did respond many times asking the processer to update us on items and she would take days and at one point well over a week to reply.

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