New American Funding Reviews
Review by Megan Mitchell for Reviews Reviews
Completed transaction on August 4, 2025
He never kept me updated on what was going on with the client until last minute. His processing team changed, and we stopped hearing from him all together, never answered mine or the clients calls. We asked for a supervisor more than once he would not put us in contact with one and his processing team Jordan lied to us about what was really going on with the wall. I will never recommend anybody to him. I have never had a transaction be so sloppy my entire real estate career.
Review by Rich S for New DAngelo
Completed transaction on July 31, 2025
I have been under contract with a client of Fiore for most of the year. He has told us over and over that we are ready to close the next day just to disappear for a week or two and come back and say we’re ready to close the next day just to disappear again. This has been happening for well over nearly two months. He is by far the least professional and honest loan officer i have ever encountered
Review by Matthew Knezevic for Aaron Emerson
Completed transaction on July 30, 2025
If Colleen had communicated more effectively and stayed on top of her responsibilities, this transaction would have closed much faster. The delays we experienced were largely due to a lack of timely updates and follow-through on key tasks.
Review by Disappointing Refi for New Crownover
Completed transaction on July 29, 2025
I was provided with an estimate in writing (email). But not an "official" legally binding quote. After I applied APR and monthly payments got "adjusted" up. Got myself a hard credit request for my trouble. Be aware.
Review by JoJo Maxwell for New Barlow
Completed transaction on July 27, 2025
Disgusted my buyer couldn't close on time because of a last minute 7k was needed that my buyer didn't even know about until 20 minutes prior to closing . The misinformation from the lender at the last minute was insane . On a day that my buyer was supposed to happy she is distraught .
Review by Jose Bentura Lopez for New Aguilar
Completed transaction on July 26, 2025
Better communication and frequent updates
Review by Phillip Heep for Scott Ponick
Completed transaction on July 25, 2025
Communication and some sense of urgency and follow up.
Review by Tanner N Rindels for New Bennett
Completed transaction on July 25, 2025
Terry communicated that the NAF team were experts at VA remodel loans. This could not be further from the truth. Clear communication, meeting the expectations that were communicated from the NAF team, and professional interactions would have made this process better. NAF failed in some capacity at every step of this process. Terry failed to manage a team that he said were the best at these loans. We constantly had to call Terry to make sure he was communicating with other departments who were failing at meeting timelines that they set. Terry's lack of knowledge on the process was evident from beginning. NAF needs to train its Loan Officer's on how to manage a loan when it goes to other "team members" to ensure that it stays on track and is being correclty managed. NAF also needs to do a better job of training their loan officers on customer care and taking responsibility when NAF fails to do what they said they could do. Had Terry owned the mistakes during the process, and made efforts to correct it and consessions to the customer for the mistakes would have made the experience more tolerable.
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