New American Funding Reviews
Review by Sophia Slater for New Brown
Completed transaction on December 23, 2025
Pure lack of communication calling no answer no answer return so I had to do numerous of calling and texting until someone finally get tired of hearing me calling and then they call me back.
Review by Kyle Ingledue for Arnold Garcia
Completed transaction on December 23, 2025
we were abke to close by close date
Review by Jessica Even for Robert Almonte
Completed transaction on December 22, 2025
They did not follow up and we had to push the closing date. The communication was not present and I had to follow up several times to get updates. It was a lot of waiting then all of the sudden had to sign everything within a few hours to move the process along. The rate was unnegotiable. I felt coerced into using the home owner insurance that was chosen for me and super expensive. Once the closing was done that was the first thing that was changed. There is more I am unable to add.
Review by Cheri L Schneider for Bob Kelly
Completed transaction on December 22, 2025
I have worked with Bob before and he is very knowledgeable and responsive. His staff is not so much and did not seem to communicate with him properly. It led to stalling and a missed closing, which was extremely stressful, frustrating, and difficult. Once Bob was involved it was solved. I am not sure I would go with NAF again. I would potentially go back to using a Credit Union.
Review by Kellie Wallace for Mitch Payne
Completed transaction on December 17, 2025
I'm glad he could make our somewhat unconventional loan happen (staying in our house while financing a new build), but it was excrusiatingly frustrating because we had no idea, after waiting an extremely long time for our permits (4 months) that our loan, which we were pre-approved for, would take almost another 4 mos. to complete (with us paying $2500/mo. on our interest only land loan). It's been a year now that we bought our land and we thought we'd be in our new home by now, but with very little communication on the timeline of our loan or what was happening or taking so long (vague), it was just a frustrating process.
Review by John Lewis for Anonymous Anonymous
Completed transaction on December 17, 2025
NEW AMERICAN FUMBLING We had to sign closing papers 3 separate times! All because of typos. The typos were not corrected because of a complete and total lack of communication within their own system. They do have some employees that really try and that really care though.
Review by Denise Morrissey for Sal Rizzolo
Completed transaction on December 16, 2025
communication was excellent until it came time to close. I did not appreciate being told on more than one occasion the loan was "CLEAR to Close" when it was in fact Not.
Review by ayush tiwari for Anonymous Anonymous
Completed transaction on December 15, 2025
Great rate. V. responsive. However, much room for improvement in the communication process.
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