New American Funding Reviews
Review by Dawn Gladysz for Paul Godbout
Completed transaction on May 8, 2025
Communicate better.
Review by Michael Javier Torres Colon for New Cadet
Completed transaction on April 29, 2025
Better communication overall from all parties of New American Funding
Review by Nathalie Townsley for New Vogl
Completed transaction on April 25, 2025
We were dissatisfied with the lack of communication we received from the final stages of our closing. We were asked to provide last minute items that should have been requested more then 2 days before our closing. Our attorney had to chase NAF members as well to prep the documents. The folks were nice enough but they need to prioritize closings better. At one point I explained we should be a priority as we were closing in a few days and the response I received was "I have other accounts to deal with". The customer service was subpar and I would not recommend a loan service through NAF to anyone. We also experienced several unreturned calls which made the closing experience very distasteful. If we had more communication with our loan then this review would have been better.
Review by Kente George Mcleod for New Cadet
Completed transaction on April 25, 2025
More communication
Review by Kayla Calhoun for Mobin Choudhury
Completed transaction on April 18, 2025
Overall, it was handled well. Unfortunately, there were some early in "lies", with an attempt to make a larger loan. With those, and the fact that they were "pressed for time" decisions, makes it somewhat unsatisfactory. There were details discussed, that were later abated or otherwise ignored, and again pressed for time for response, with essentially threats that if the response was not made that day, the loan would be cancelled. This came from Mobin, via his "supervisor". When the loan was later approved for a lower amount, as had been requested, it was obvious that the minimum $80k was not valid. Currently, working on getting a 3rd party access form apporved. This has been submitted 4 times as of this morning, all thus far declined. Again, makes this less than agreeable. Overall, the process was not difficult. Just the fact that early on matters discussed, went moot, and were threatened with loan drop if not resolved that day, and the early on matters seemingly forced to agree upon to continue, were later proved to be false, makes it a negative experience.
Review by Cody Klatt for New Ward
Completed transaction on April 16, 2025
More communication there was a lot of things that could have been made aware and explained during the start of the process
Review by Denise Shiveley for New Wainwright
Completed transaction on April 16, 2025
A little faster
Review by Krystal Doss for Cindy Advisor
Completed transaction on April 14, 2025
Cindy is EXTREMELY knowledgeable and whenever I had a question she responded. As a first time homebuyer and a client out of state, communication could have been better. The fees were not thoroughly explained and I was too far into the process to change lenders. I appreciate all she did for me, just wish my experience was a bit more pleasant.
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